How to fix "My account has been disabled in App Store and iTunes"?
I’ve been banned on the App Store from downloading updates?
[Re-Titled by Moderator]
iPhone 12, iOS 15
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What exactly does the message say?
● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support
If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support
If it's another reason then post here with details.
● If your account says it is inactive that is not the same as it being disabled. Contact Apple using this link Choose your country or region - Official Apple Support
