received text message won't delete
I received a Spam text message, when trying to view number it was from, number is hidden, iphone can't block caller OR even delete message, nothing happens when I try both of these things
iPhone 12 Pro, iOS 16
Question marked as
User profile for user:
Neil22R
User level:
Community Specialist
Hi diamil1967,
Let's try the following steps which can help to address these unwanted messages:
"Report spam or junk messages
When you use iMessage, you can report spam messages to Apple. Depending on your carrier and country or region, you can also report spam you receive with SMS and MMS.
In the list of messages, touch and hold the spam message, then tap Report Junk. Or, if you’ve opened the message, scroll to the bottom of the message, tap Report Junk, then tap Delete and Report Junk.
The sender’s information and the message are sent to Apple, and the message is permanently deleted from your device.
Note: Reporting junk or spam doesn’t prevent the sender from sending messages, but you can block the number to stop receiving them.
If you don’t see the option to report spam or junk messages you receive with SMS or MMS, contact your carrier. See the Apple Support article Wireless carrier support and features for iPhone.
"
Block, filter, and report messages on iPhone – Apple Support (AU)
Cheers.