Can you white list in Apple Mail?

It's easy to create a SPAM rule, and I know you can click on "not junk" when Apple Mail marks a good email as junk, but it doesn't seem to automatically mark it as not junk the next time an email comes in from the same sender. It's as if "not junk" is about general learning rather than saying "this sender is not junk ever".


So how do you tell Apple Mail that a sender is never to be treated as junk? In other words, how do you white list emails? There certainly is no specific feature for white listing a sender, but maybe there is a way I don't know of.

Mac Studio (2022)

Posted on May 12, 2023 3:57 PM

Reply

Similar questions

14 replies

May 13, 2023 11:51 AM in response to Barney-15E

Oh, of course. I've never noticed that particular setting in the junk settings. I think I am going to turn off junk filtering in Apple Mail and configure using my host provider Cpanel spam filtering as it allows for white listing. The only thing with doing that is it only covers my own domain, but not gmail accounts. Seems gmail servers are actually pretty good at identifying spam though. I can also make a spam rule and keep adding to it as needed.


Just surprising that Apple's junk filer is so poorly designed for white listing. Something I just noticed I can also do easily is block a sender right in the email by clicking on the sender email and choosing "block contact". Easier than adding to a junk filter, actually.

May 13, 2023 12:21 PM in response to Barney-15E

I find that some emails I want to receive end up in the junk folder because Apple thinks they are junk when they are not. Some are actually very important. so I need a way to make sure those emails are never ever treated as junk. Seems a pretty vital and obvious feature every other junk filter there is provides, but not Apple Mail. So that surprises me.


If you have never found a legit email in your junk folder, you are pretty lucky!

May 13, 2023 3:06 PM in response to Cartoonguy

FWIW, white listing is an old technology fraught with problems. Modern systems emplying modern technologies do not use white listing, as I believe you are asking about. Here is a simple reason why: you whitelist my emails to you because they are so important to you. My domain, email provider, or username changes. You no longer receive my emails to you because they are no longer on your whitelist. But you do not know you are not receiving my emails because they have been deleted before you ever receive them. Is this the whitelisting you are referring to?

May 13, 2023 7:32 PM in response to Cartoonguy

Cartoonguy wrote:

If you go and change your email, you would normally contact all your friends and let them know. No reason to expect your new email to go to junk. In fact, the white listing is mainly for corporate stuff which gets flagged as spam by mistake. Not usually from individuals.

How would you notify your old email recipients if they are no longer getting your emails because they created a white list that does not include your new email address? This applies also to business emails. If I get notified by my health provider by email and I put them in my whitelist, then they change their email address for whatever reason, I will no longer get emails from my health care provider. Same applies to all businesses or organizations I receive email from.

May 15, 2023 3:17 PM in response to BobTheFisherman

I think you have it backwards. A white list just assures you that an email sent to you will not be inappropriately flagged as spam. Having no white list might mean that nothing is ever blocked. It's just insurance that it won't. Or, to put it another way, if you like getting ads about say, nail fungus, Apple's algorithm might flag that as spam, but if you want it anyway, you can make a white list rule which says to allow it.


If your health provider changes their email, there is no reason to assume they won't get through to you as most do, it's just in case they, for instance, write to you about nail fungus. That might trigger the spam filter, so white listing avoids that. Make sense?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can you white list in Apple Mail?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.