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2 Apple Watch ultra distance discrepancies

My partner and I purchased 2 Apple Watch ultra’s 3 weeks ago and have noticed some marked discrepancies in the outdoor wall measurements.

We have a daily walk that we cover each morning, walking side by side and obviously covering the same distance and path.

At the end of the walk, my watch states 7.5km and here’s reads 6.4km.

Neither of us have our phones with us while walking and the watches have the same watch OS version.

Thougts?

Posted on May 12, 2023 9:08 PM

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2 replies

May 13, 2023 4:15 AM in response to Iain_72

Outdoor walk uses GPS and it should be closer than that, maybe 5% tolerance.

I suggest you check the actual distance on a map. Also swap watches for your next walk.

If one watch seems to be consistently wrong do

Apple Watch basic diagnostics - Apple Community

and in desperation contact apple support. You should be able to reach them here  Click here > Contact - Official Apple Support  or phone numbers  Click here > Contact Apple for support and service - Apple Support   or Click here > Genius Bar Reservation and Apple Support Options - Apple 





2 Apple Watch ultra distance discrepancies

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