POS PURCHASE (REMOTE-ON-US)APPLE COM BILL 866 712 7753 CAUS - POS PURCHASE (REMOTE-ON- GHS 13.21 ) What’s the meaning?

POS PURCHASE (REMOTE-ON-US)APPLE COM BILL

What is the meaning of this statement

Posted on May 13, 2023 2:22 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2023 11:01 PM

Hi Jay_Eph,

welcome to the Apple (user-to-user) Community.


Re: POS PURCHASE (REMOTE-ON-US)APPLE COM BILL

What is the meaning of this statement


Wondering where you are seeing this statement ... eg: on your financial institution's statement, or in Apple's purchase history , or ....


As we are all Apple users, like yourself, in this Community, we have no access to your accounts or details to check this matter out clearly for you. We'd like to help, however:


You may be able to see more details about your recent purchases when you view your transactions on your financial institutions website or mobile app:

View your App Store and iTunes Store purchases directly from your financial institution - Apple Support


or

Apple Support's article (link below):

may or may not help you see more about what you were charged for

If you see "apple.com/bill" on your billing statement – Apple Support


or

If you have family sharing, perhaps family members can enlighten you about recent purchases.

_____________________

More info:

How apps, content, and subscriptions from Apple are billed - Apple Support

_________________________________________________________

If nothing above has helped you and the problem still exists for you:



You might want to reach out to the Billing and Subscriptions support Team. There is a "Get Support" link (eg: (online chat, phone, eMail etc) at the bottom of their website (link below):

Subscriptions and Billing - Official Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

May 13, 2023 11:01 PM in response to Jay_Eph

Hi Jay_Eph,

welcome to the Apple (user-to-user) Community.


Re: POS PURCHASE (REMOTE-ON-US)APPLE COM BILL

What is the meaning of this statement


Wondering where you are seeing this statement ... eg: on your financial institution's statement, or in Apple's purchase history , or ....


As we are all Apple users, like yourself, in this Community, we have no access to your accounts or details to check this matter out clearly for you. We'd like to help, however:


You may be able to see more details about your recent purchases when you view your transactions on your financial institutions website or mobile app:

View your App Store and iTunes Store purchases directly from your financial institution - Apple Support


or

Apple Support's article (link below):

may or may not help you see more about what you were charged for

If you see "apple.com/bill" on your billing statement – Apple Support


or

If you have family sharing, perhaps family members can enlighten you about recent purchases.

_____________________

More info:

How apps, content, and subscriptions from Apple are billed - Apple Support

_________________________________________________________

If nothing above has helped you and the problem still exists for you:



You might want to reach out to the Billing and Subscriptions support Team. There is a "Get Support" link (eg: (online chat, phone, eMail etc) at the bottom of their website (link below):

Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

POS PURCHASE (REMOTE-ON-US)APPLE COM BILL 866 712 7753 CAUS - POS PURCHASE (REMOTE-ON- GHS 13.21 ) What’s the meaning?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.