I waited for an hour for the "Move to IOS" app to finish in my startup procedure, only to find that only the apps I used in my previous phone had been transferred, and not the folders I selected which contained photos.
For additional info:
Old Phone: Samsung A50
New Phone: iPhone 11
iPhone 11
Hello! Thanks for the additional info. :)
Were these folders on a Micro SD in your Samsung phone? If so, double-check that the size of the photos aren't too big to fit on your new iPhone.
You can check how much storage space your iPhone has by following these steps:
If that isn't the problem, you may have to restart the set-up process on your iPhone: How to factory reset your iPhone, iPad, or iPod touch - Apple Support.
However, I understand that this can be an annoyance so you can also manually transfer your photos over to your iPhone using a computer:
1. Connect your Android to your computer and find your photos and videos. On most devices, you can find these files in DCIM > Camera. On a Mac, install Android File Transfer, open it, then go to DCIM > Camera.
2. Choose the photos and videos that you want to move and drag them to a folder on your computer.
3. Disconnect your Android and connect your iPhone, iPad or iPod touch to your computer.
4. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On your computer, sync your photos to your iPhone, iPad or iPod touch. You can find your photos and videos on your device in Photos > Albums.
(Move content manually from your Android device to your iPhone, iPad, or iPod touch - Apple Support)
Alternatively, using a third-party app such as Google Photos or DropBox should also be fine when transferring photos over to your iPhone.
Hope this helps!
Hello! Thanks for the additional info. :)
Were these folders on a Micro SD in your Samsung phone? If so, double-check that the size of the photos aren't too big to fit on your new iPhone.
You can check how much storage space your iPhone has by following these steps:
If that isn't the problem, you may have to restart the set-up process on your iPhone: How to factory reset your iPhone, iPad, or iPod touch - Apple Support.
However, I understand that this can be an annoyance so you can also manually transfer your photos over to your iPhone using a computer:
1. Connect your Android to your computer and find your photos and videos. On most devices, you can find these files in DCIM > Camera. On a Mac, install Android File Transfer, open it, then go to DCIM > Camera.
2. Choose the photos and videos that you want to move and drag them to a folder on your computer.
3. Disconnect your Android and connect your iPhone, iPad or iPod touch to your computer.
4. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On your computer, sync your photos to your iPhone, iPad or iPod touch. You can find your photos and videos on your device in Photos > Albums.
(Move content manually from your Android device to your iPhone, iPad, or iPod touch - Apple Support)
Alternatively, using a third-party app such as Google Photos or DropBox should also be fine when transferring photos over to your iPhone.
Hope this helps!
Photos from my Android phone didn't transfer over to my new iPhone 11
