I can’t click on my Apple ID section on my phone

The section that has my Apple security etc I can’t even get into it on my device. I don’t understand. I’m trying to change my password and it won’t let me get in

Posted on May 14, 2023 3:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 3:37 AM

Do you have a MDM profile?

If so, contact your company - IT department.


or


If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.



3 replies
Question marked as Top-ranking reply

May 14, 2023 3:37 AM in response to Tink36

Do you have a MDM profile?

If so, contact your company - IT department.


or


If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.



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I can’t click on my Apple ID section on my phone

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