I am can't add a card

I am can't add a card to Wallet. There are no restrictions from the bank. The restrictions are on the device itself.

Posted on May 14, 2023 10:53 AM

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Question marked as Top-ranking reply

Posted on May 14, 2023 12:26 PM

You’ve contacted your bank/financial institution to verify? If you believe it’s your device, you’ve need to verify the following.


  1. Check that you're able to use Apple Pay:


Check for service outages or connection issues.


6 replies
Question marked as Top-ranking reply

May 14, 2023 12:26 PM in response to Simonmasn6

You’ve contacted your bank/financial institution to verify? If you believe it’s your device, you’ve need to verify the following.


  1. Check that you're able to use Apple Pay:


Check for service outages or connection issues.


May 14, 2023 1:03 PM in response to Jeff Donald

I have spoken to the bank that issued the card. They don't see any restrictions. I have tried cards from different banks. Until a few days ago everything was working. Now it has stopped working. My friends who have iPhone 7 have the same problem. I tried adding my card to my friend's iPhone 11. It's working. The problem occurred on my iPhone 7. I have 2 iPhones 7, on both devices the cards have stopped being added to the apple wallet

May 14, 2023 2:51 PM in response to Jeff Donald

Yes, I looked up the information. This information did not help me. I used to add a lot of cards to my iPhones 7. Now the cards have stopped being added. I assume that my devices have triggered restrictions after repeatedly adding bank cards. I don't know the other reasons. It's not just me who has the same problem, but my friends who use the iPhone 7 have also added bank cards very often. Bank cards are added to other iPhones, they are no longer added to our iPhones.

May 15, 2023 12:32 AM in response to Jeff Donald

I delete and add new ones. On my iPhone 7, the limit was 8 bank cards at a time. I often deleted cards and added them again or added other new cards.No more than eight cards can be added. To add another card, I have to delete one of the already added ones. I can't add any cards now, the old cards I deleted all of them. My acquaintances with iPhones 7 have the same problem. When trying to add a card a message appears - see screenshot above

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I am can't add a card

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