Language of Emails

Hi rdonais,

Thanks for using Apple Support Communities. We understand you want to get email in another language. Check out the steps below to help.

1. You mentioned your Apple ID setup in English, but let's make sure you've got your preferred language set correctly here: Manage your Apple ID
2. Ensure your region is set correctly here: Change your Apple ID country or region - Apple Support

Thanks.

Hi rdonais,

It sounds like you've followed the correct steps as explained in this article: Change the language on your iPhone or iPad - Apple Support.

"You can change the language setting on your iPhone or iPad if it's incorrect or if you've accidentally changed the language to one you don't understand.

1. Open the Settings app

2. Tap General

3. Select Language & Region

4. Tap Add Language

5. Select your language 

6. Select your primary language

An alert will ask you which language you want to use as your primary language. After your device updates the language, your device automatically displays the language you selected."

We also recommend making sure the emails are from Apple and not phishing attempts. This article explains more about this: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

If you need further assistance, contact Apple Support: Get Support.

Take care.

Hello rdonais,

Who is your email service provider? iCloud, or another email provider? Also, are all emails coming in, in French? Or are there only specific emails?

If these emails are through iCloud, and all emails are in French, we suggest reaching out to Apple Support. Click the link below to get started with that.

Get Support

Cheers!