Has anyone else gotten a battery replacement from Batteries Plus?

From reading some feedback regarding batteries plus, I can only assume that I screwed myself by getting a NON apple battery replacement on my phone. I have been trying to update the IOS 17 and it just doesn't do it.

What If I had a apple battery put back in would I be ok? Or am i reading this correctly that apple wont touch my phone? And worse than that my phone is worthless on a trade-in now and its in really good condition. I have an 12 Pro Max

Biggest mistake I ever made getting a battery from Batteries Plus for my iphone. My phone never updated again, crashes and when you want to trade it in, the $450 trade-in value now just went down a boat load. I should of just went to apple for another battery. To boot I paid over $130 for the battery plus battery non-apple certified.

Wrong battery.

Worse.....Apple Service will refuse to work on the phone now because of tampering by a non-authorized "tech" person.

Painful lesson.

As stated by others, you installed or allowed unauthorized service people to install a non-Apple battery.

Your only recourse is to take it back to whoever did the install and have them fix their repair.

MisterMojo wrote:

It's a pity that Apple will not service so-called "vintage" and "obsolete" models. . .

Apple will replace the battery in an iPhone 5, which was released in 2012. That covers any iPhone release in the last 11 years. How far back do you expect Apple to keep parts for old devices on their shelf?

They do.

Apple will replace the battery in phones as old as the iPhone 5, which was discontinued 10 years ago. Even if they still worked on the iPhone 4, that model won't even operate on most carriers in the world since 3G is no longer.

Batteries Plus should advise iphone customers of the consequences of using their after market batteries. In this complex world of ours no one can be expected to know all the rules. If BP knows their batteries won't work like Apple batteries, they should should advise the public in order to be truthful in selling their alternate product.

Jereems wrote:

Apple does not seem to have a repair shop in my city, a repair shop that is authorized to replace an iphone battery. It is the state capital of Missouri. Is it a mistake to purchase an iphone in Jefferson City, MO?

No, it's not a mistake to buy an iPhone in any town in the US. Do you have a BestBuy Store near you? If you do, they are an Apple Authorized Seller AND Service Provider.

Batteries Plus does not use genuine Apple batteries as a replacement. This is why you are having issues with your battery. There is not much you can do now that a third party repair shop has opened up your phone, Apple will not touch it.

You shouldn’t have gotten the battery replaced by an unauthorized shop.

Buy a new phone that works. Apple won’t touch that one now.

You can certainly take your iPhone to Apple and be honest about having the battery replaced and acknowledge you now know it was a mistake and see if they would be willing to replace the battery. But they may refuse and only Apple or an actual Authorized Apple Service Provider have access to genuine Apple Batteries.

Apple does not seem to have a repair shop in my city, a repair shop that is authorized to replace an iphone battery. It is the state capital of Missouri. Is it a mistake to purchase an iphone in Jefferson City, MO?

I did. But the technician is good, and knows his job. I question why Apple does not authorize him. After all, they don’t seem to have authorized any repair in Jefferson City, MO, the State Capital. It is proving to have been a mistake to buy an iphone in my city.

There is no agency authorized by Apple in Jefferson City, MO to change/replace iphone battery. I don’t know what Apple intends to do to make purchasing an iphone more attractive to potential purchasers.

If you used Apple's locator, you saw that there are 2 authorized shops within 30 miles of Jefferson City. That's what....maybe a 45 minute drive?

Heck, I live in the Dallas Fort Worth area and it takes me 25-30 minutes on a good day to get to an authorized service shop.

With an appointment, you could drop the phone off, go grab some lunch and the phone would be ready to pick up.