I awoke this morning to a message informing me I had been signed out of iMessage, so I tried to sign in but it’s all greyed out, as is my Apple ID and FaceTime. How do I gain access again please?
kerry
iPhone 12, iOS 16
LaylaDurant wrote:
I have my restrictions on
That's your problem. Turn them off (in other words, turn on allow changes).
● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
There are other situaitons where you could be baving issues:
● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community
● Situation in which Terms And Conditions in Settings had not been agreed and was blocking access to certain features including automatic backups. —> My icloud and find my iphone are greyed o… - Apple Community
● If you see a message telling you to wait before being able to sign in or out, you may need to read this article about Stolen Device Protection: About Stolen Device Protection for iPhone - Apple Support
LaylaDurant wrote:
I have my restrictions on
That's your problem. Turn them off (in other words, turn on allow changes).
● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
There are other situaitons where you could be baving issues:
● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community
● Situation in which Terms And Conditions in Settings had not been agreed and was blocking access to certain features including automatic backups. —> My icloud and find my iphone are greyed o… - Apple Community
● If you see a message telling you to wait before being able to sign in or out, you may need to read this article about Stolen Device Protection: About Stolen Device Protection for iPhone - Apple Support
This can be due to screen time restrictions. Go to settings>screen time>content and privacy restrictions and turn restrictions off. See if the problem persists after this
How do I sign in but it’s all grayed out and I can’t get back in messages or FaceTime
I have my restrictions on but my messages and FaceTime are still grayed out
Apple ID, iMessage and FaceTime all greyed out
