Unable to use the trackpad

My Logitech trackpad suddenly unable to used I not sure how can I fix this issues.

Posted on May 15, 2023 4:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2023 9:47 AM

Hi chiang130,


Thanks for posting in Apple Support Communities.


We understand that you're unable to connect and use your Logitech trackpad with your iPad. If you haven't restart iPad to refresh running processes, make sure it's running the latest software for the most recent performance fixes. Also, make sure trackpad has been fully charged.


1. Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
2. Turn your Bluetooth accessory off and back on again.
3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy & Security > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app.
If you still can't pair or connect your Bluetooth accessory
* If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
* If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
* To find out whether your accessory is compatible with your iOS or iPad OS device, contact the manufacturer of the accessory.
* If you still have any of these issues, contact Apple Support:
* You can’t turn on Bluetooth or the setting is grayed out.
* You can’t connect any Bluetooth accessories with your device.
* The accessory manufacturer confirmed that your accessory is working correctly.


These steps can be found in If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support.



Regards.


1 reply
Question marked as Top-ranking reply

May 17, 2023 9:47 AM in response to chiang130

Hi chiang130,


Thanks for posting in Apple Support Communities.


We understand that you're unable to connect and use your Logitech trackpad with your iPad. If you haven't restart iPad to refresh running processes, make sure it's running the latest software for the most recent performance fixes. Also, make sure trackpad has been fully charged.


1. Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
2. Turn your Bluetooth accessory off and back on again.
3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy & Security > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app.
If you still can't pair or connect your Bluetooth accessory
* If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
* If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
* To find out whether your accessory is compatible with your iOS or iPad OS device, contact the manufacturer of the accessory.
* If you still have any of these issues, contact Apple Support:
* You can’t turn on Bluetooth or the setting is grayed out.
* You can’t connect any Bluetooth accessories with your device.
* The accessory manufacturer confirmed that your accessory is working correctly.


These steps can be found in If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support.



Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to use the trackpad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.