Cannot get out of guided access

coopdoop wrote:

phone is so zoomed the screen is black

Adjust the magnification: Double-tap the screen with three fingers (without lifting your fingers after the second tap), then drag up or down. Or triple-tap with three fingers, then drag the Zoom Level slider. Move the Zoom lens: (Window Zoom) Drag the handle at the bottom of the Zoom lens.

Zoom in on the iPhone screen - Apple Support (IN)

1. Force restart the iPhone / iPad --> Force restart iPhone - Apple Support
2. iPhone restarts> Enter Lock Screen Passcode --> Click-> If you forgot the Lock Screen Passcode for your iPhone, iPad, or iPod touch, or your ...
3. Then go to Settings -> Accessibility -> Guided Access and change the passcode