Messenger Facebook Links Wont Open 16.4.1 (iPad only)

ChuckTea- wrote:

Same here, link's won't open in Messenger.

Done all the steps too, cache, install, reinstall, reset, etc.

It appears that if the Facebook app is not installed, all the links open perfectly (via Safari)

When I install back the Facebook app, the links don't open anymore.

Come on apple! Get on it!

1) Apple doesn't read here in this user-to-user forum for feedback or suggestions and 2) Only Facebook can fix a Facebook app.

I have the same issue the rest of you do. I cannot open Facebook links in the Messenger app on my iPad but I can on my iPhone. I’ve tried all the suggestions. My only option on the iPad is to log in to Messenger in Safari and open the links from within the browser. It’s not efficient, but it’s less annoying than having to grab the iPhone to do so.

I have two iPads, one in latest iPadOS 16 and one on latest iPadOS 15 (it’s an older iPad). Have the same issue and the only constant is that both are iPadOS versions of the Facebook app and the version of the Facebook app is exactly the same.

This is a Facebook app issue. Hopefully it will get fixed soon.

Ok I found a Work around until apple can get this fixed.

instead of using the Facebook app go to your browser & long on to Facebook there. Go to messenger through Facebook in your browser & it will open reels & videos now.

Mozzie69 wrote:

HEY APPLE! Pages and pages of the same problem! We’ve all done all the suggested “fixes” and it hasn’t resolved this problem. Please let us know you are going to fix this?!

This is a user-to-user technical support forum. Apple isn't reading here for feedback or suggestions. And, even if they were, Apple can't fix this. This is a FACEBOOK problem.

xrisopetro wrote:

how is it a Facebook problem when tis only happens to the iPads that have updated to last septembers OS? I have 2 iPad mini 5s and it happens only to the one we haven’t updated

Because Facebook has not properly updated its app. Apple can't do that for them. Apple does provide beta software for developers to use to test their apps. I guess FB has better things to do with its time.

someoneotherthansomeone wrote:

1. Everyone, I found a fix! I know it’s only 2023 so this stuff is pretty complicated for developers. However, here’s what I did (can’t believe I figured this out):

FB developers are probably quite capable of fixing the issue but it may not be their top priority. Remember, you are not Facebook's customer. You are their source of data for their real customers, the people who buy ads on the site.

CissyBrazil wrote:

What do you mean by closing Facebook? Do you mean deleting the app and then bringing it back? I did try that and it didn’t work for me, dammit.

I'm pretty sure their post was facetious. In other words, if you stop using FB, there is no longer a problem.

I’m having the same issue on my iPad. My computer is fine, but my iPad, that I use 99% of the time will not send Messanger links to the correct Facebook page. It always goes to my home Facebook page. It seems this issue has been going on for months. Has there been any resolutions? I tried each of the steps with no luck at all.

Thanks for any advice.

JD3244 wrote:

I’m having the same issue on my iPad. My computer is fine, but my iPad, that I use 99% of the time will not send Messanger links to the correct Facebook page. It always goes to my home Facebook page. It seems this issue has been going on for months. Has there been any resolutions? I tried each of the steps with no luck at all.

Until Facebook fixes the app, there's nothing much to be done.

I too am having the same problem, I’ve taken all the steps listed in an attempt to fix it, however, I’m also having problems with deleting my audio and video calls on messenger, not only on both iPads, on my iPhone 14 pro max as well, ( that I recently purchased), the iPhone will open the videos as you guys stated, but I can’t delete audio or video calls out of the Chat, without deleting the entire Chat. I’ve taken every step google had to offer to try and correct that as well. If anyone have any suggestions as to why I’m unable to delete those calls I’d really appreciate it. Thanks!

Have this issue been resolved for you as of today, 09/15/23? I’ve yet to have this issue resolved. As I stated in my prior comment I also found that I’m unable to delete my audio or video calls in messenger as well. I don’t have my cell phone number listed on my Facebook account do you think this may be a problem with not being able to delete the audio and video calls, or preventing Facebook videos from opening in messenger? It shouldn’t, however, I’ve tried everything listed here. Just asking. Thanks!

Thanks! I agree, it’s extremely annoying! My iPad is only 6 weeks old, I’ve had the old one for a few years, however, I’m having the same issue with it. This is obviously not of any great concern for neither Apple or Facebook.

xrisopetro wrote:

No, it hasn’t been resolved and it is very annoying!

Keep pestering FB..... It's possible they are simply not bothering to fix anything until after the next round of software updates (today).

If it’s a FB app problem why does the link work properly on my iPhone but same FB link does not my my iPad. I checked my setting on both devices and didn’t see any differences. What should I be looking for???

I downloaded the app from App Store, Is it a different FB app for an iPhone compare to an iPad?