Can't get one certain group message

When I send group messages to certain people it goes through ok, but when I do not get messages from a thread of 15 people at work. A few weeks ago I would get no messages in the morning and then it would go back to normal in the afternoon. Then eventually I could see all messages, but not respond. Now I get no messages nor can I post in the thread. I have reset everything (many many times)including totally erased the phone and didn't even use the cloud. I treated it like a new phone. What could be the problem? My phone or carrier?

I have a XS iphone

Posted on May 16, 2023 12:01 PM

Reply

Similar questions

5 replies

May 16, 2023 1:55 PM in response to kbfore

kbfore wrote:

When I send group messages to certain people it goes through ok, but when I do not get messages from a thread of 15 people at work. A few weeks ago I would get no messages in the morning and then it would go back to normal in the afternoon. Then eventually I could see all messages, but not respond. Now I get no messages nor can I post in the thread. I have reset everything (many many times)including totally erased the phone and didn't even use the cloud. I treated it like a new phone. What could be the problem? My phone or carrier?
I have a XS iphone

MMS is a phone carrier feature, contact them to troubleshoot.

May 16, 2023 3:27 PM in response to razmee209

I use Kroger which is owned by t mobile. I haven’t called. I just pay by the month. I have used them for 5+ years and haven’t had this happen before. I can still text android and every other individually and small groups of either. Could there be a setting on someone’s phone that won’t accept it and it errors my use?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't get one certain group message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.