Group messaging with Android users not working on IOS 16 Part 2

Have anyone STILL have an issue when sending a message to a group within Apple and Android users? I already did all troubleshoot and nothing that helped. I called Apple Support and they "finger pointed" to my carrier. Mine is ATT. Did anyone else who have T-Mobile, Verizon, etc? have the same issue?


Thanks!


Posted on May 15, 2023 1:10 PM

Reply
4 replies

May 15, 2023 2:21 PM in response to Paul Kahn

Paul Kahn wrote:

Did anyone else who have T-Mobile, Verizon, etc? have the same issue?

Yes, lots of people with a variety of carriers had that problem. Originally, it seemed as if most people who had it were Verizon customers, though. Your carrier can fix it for you. Have you talked to AT&T?


Some people have had success by logging into their own accounts with their carrier and turning off MMS and Group Messaging, restarting their phones, then turning the features on again. If AT&T lets you do that, it's worth a try.

May 15, 2023 2:06 PM in response to Paul Kahn

Paul Kahn wrote:

Have anyone STILL have an issue when sending a message to a group within Apple and Android users? I already did all troubleshoot and nothing that helped. I called Apple Support and they "finger pointed" to my carrier. Mine is ATT. Did anyone else who have T-Mobile, Verizon, etc? have the same issue?

Thanks!

Apple isn't finger pointing, MMS is a phone carrier feature, that is include in your monthly service that you pay them. You'll need to work it out with AT&T.

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Group messaging with Android users not working on IOS 16 Part 2

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