My messages not sending in group texts.
I recently discovered that messages I have been sending in group texts (not iMessage). The messages appear to send (time stamp and all) and I do not receive 'not delivered' error message, but the recipients never receive the message.
This occurs with a plain text message and sending photos. As far as I can tell these issues started sometime around last Tuesday evening (the last photo I confirmed recipients received in a group text). This is isolated to group texts (both with android only recipients and a mixture of iPhone and android users). Sending SMS text to individuals (1 recipient) works fine. No issues with iMessages both group and individual.
I am working with the T-Mobile as well just in case this is a network issue - the ticket is still open at this point. They were not very helpful as they had me go through troubleshooting steps I already tried on my own.
Device: iPhone XS Max (A1921)
OS version: 17.5.1
Troubleshooting steps taken:
- Restarted device.
- Deleted the entire thread in Messages and tried again.
- Toggled iMessages off and then back on.
- Toggled Send as SMS off and then back on.
- Toggled MMS Messaging off and then back on.
- Force re-started device.
- Verified I have storage space on my phone (only using 50GB of 512GB)
- Reset Network Settings.
The only troubleshooting step I found online, and I didn't try is toggling the Group Messaging off then back on. This is because toggle isn't showing up on my device under the MMS Messaging toggle like it shows in the screenshots.
Has anyone else encountered this issue? Thanks.
iPhone XS Max