IOS update problem Bugged out
Hi community, so I was about to update IOS to the latest one and the touch suddenly is not responding to any swipe I do even though I tried the force restart the phone. I opted to update the phone using itunes but the problem is I got stuck on the apple logo with the loading bar below it. However, it fails due to error -1. Support said I may have a full phone that's why the update wont push through. I tried a couple of times restarting both laptop and phone but to no avail. Even Update and Restore doesn't work. Now, my problem is how do I vacate space in my phone when I cant even access the phone on my laptop? Are there any remedies for this one? :(
iPhone 13, iOS 16