My iPhone 7 iTunes store problem

My iPhone 7 says my iPhone id and my password does recognise from iTunes Store I can’t download WhatsApp etc so help me

iPhone 8

Posted on May 16, 2023 7:02 PM

Reply
1 reply

May 16, 2023 7:11 PM in response to sanele182

sanele182 Said:

"My iPhone 7 iTunes store problem: My iPhone 7 says my iPhone id and my password does recognise from iTunes Store I can’t download WhatsApp etc so help me"

-------


Troubleshooting Login Errors:


Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 7 iTunes store problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.