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I need help signing’s into my new device I no longer have the device that the verification code is sending to

I need help signing’s into my new device I no longer have the device that the verification code is sending to

iPhone 13 Pro Max

Posted on May 17, 2023 6:14 PM

Question marked as Top-ranking reply

Posted on May 19, 2023 8:59 AM

Hi Ripocho18,


You started from a great resource: If you forgot your Apple ID password


If you've attempted all the steps in the article and the issue remains, you may need to request account recovery. For help with account recovery, check out the information below and found in the article here: How to use account recovery when you can’t reset your Apple ID password



"What is account recovery?


Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.


Before you start the account recovery waiting period, try to reset your password.



Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. "



Hope the information helps.


Cheers!

1 reply
Question marked as Top-ranking reply

May 19, 2023 8:59 AM in response to Ripocho18

Hi Ripocho18,


You started from a great resource: If you forgot your Apple ID password


If you've attempted all the steps in the article and the issue remains, you may need to request account recovery. For help with account recovery, check out the information below and found in the article here: How to use account recovery when you can’t reset your Apple ID password



"What is account recovery?


Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.


Before you start the account recovery waiting period, try to reset your password.



Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. "



Hope the information helps.


Cheers!

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I need help signing’s into my new device I no longer have the device that the verification code is sending to

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