I need help signing’s into my new device I no longer have the device that the verification code is sending to
I need help signing’s into my new device I no longer have the device that the verification code is sending to
iPhone 13 Pro Max
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I need help signing’s into my new device I no longer have the device that the verification code is sending to
iPhone 13 Pro Max
Hi Ripocho18,
You started from a great resource: If you forgot your Apple ID password
If you've attempted all the steps in the article and the issue remains, you may need to request account recovery. For help with account recovery, check out the information below and found in the article here: How to use account recovery when you can’t reset your Apple ID password
"What is account recovery?
Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.
Before you start the account recovery waiting period, try to reset your password.
Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. "
Hope the information helps.
Cheers!
Hi Ripocho18,
You started from a great resource: If you forgot your Apple ID password
If you've attempted all the steps in the article and the issue remains, you may need to request account recovery. For help with account recovery, check out the information below and found in the article here: How to use account recovery when you can’t reset your Apple ID password
"What is account recovery?
Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.
Before you start the account recovery waiting period, try to reset your password.
Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. "
Hope the information helps.
Cheers!
I need help signing’s into my new device I no longer have the device that the verification code is sending to