Fragile Macbook Air M2

Has anyone experienced cracked trackpads and chipped screens on a MacBook Air M2? My M2 is 6 months old and I have already had to replace my screen due to a chip, trackpad due to a crack, and keyboard due to an enter key that stopped working.

My M2 is in a hard shell case and I transport it in a padded backpack.

I would think that a computer designed for portability would be more robust in terms of it's durability.

I am a teacher and simply transport it from home to school and back. I use it on my desk.

This is ridiculous. Luckily I have AppleCare. They said in the future, they would have to charge me the $99.00 fee. This is ridiculous for a portable computer to be so fragile.

I can't imagine anyone using this in a rugged environment than at a desk.

My old MacBook Pro never had these issues in the 5 years I owned it. I like the MacBook Air M2 for it's speed and lightness in weight, but the sensitivity to damage is ridiculous.

Posted on May 18, 2023 5:33 AM

Best reply

catstein

Level 1

22 points

Posted on Sep 14, 2023 6:49 PM

Very possibly. I'm all for taking good care of the MBA. But it clearly requires a kid-gloves treatment that no other Mac I've owned (there have been many) ever has. There are too many stories out there of careful folks encountering unexpected, seemingly spontaneous damage to their MBA M2s. Apple made a flimsy laptop and is holding customers responsible. I would certainly never buy one again.

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21 replies

Sep 19, 2023 5:09 AM in response to IdeaStudios.US

I would also add that lifting screen when closed from the corner instead of the center position can cause stress flexing which could result in some unwanted results like screen cracks. This issue not unique to Apple Macbook's as any thin notebook has thin screen body's that can flex if opened from corners.

Nov 18, 2023 7:07 AM in response to John Scott1

My 15 month old MBA’s screen module had to be replaced which costs $700 just because I carried it sideways between my armpit for a few seconds. I only weigh 100 lbs and I can’t believe that with such little pressure it would destroy the entire screen module of my MBA! Unbelievable! It was never dropped and has not even a hairline scratch to it. I have a 10 year old ASUS laptop I dropped so many times and it is still alive and kicking! MBA is a piece of trash. MBAs are all lemons. Never again!

Nov 18, 2023 9:15 AM in response to abbywabby79

I can relate to that I had a few old thick plastic notebooks that had everything happen to them but run over and never an issue. I do think sometimes this is tight tolerance issue but I’m no engineer. My daughter used a MacBook Air all through High school and college and still uses it occasionally only the battery is junk now. Of course that’s an older MacBook Air had the bigger wider bezels around screen which probably helped structural stability of screen . But now we see almost borderless screens which has to have a negative affect on support for screen

May 17, 2024 7:30 PM in response to IdeaStudios.US

I am having the same problem with only 9-10 mths old M2...the LCD is cracked easily and the repair/replacement will cost about SGD $700++ OMG....Apple....common...I have been using Apple almost for all products (iphone, macbook air early 2014, ipad) for a long time, and buy Apple again (macbook air M2) because I thought the products will be good, long lasting but sooo disappointed..this macbook air so fragile...I will never use Macbook again, and I started to think that Apple products is no longer "premium". I should read this forum before bought, let's create awareness of this Apple products!!!

May 18, 2023 7:30 AM in response to IdeaStudios.US

Nope. No such problems here. Other than a bit of cat hair stuck in the keyboard and a few finger smudges, my MBA is practically like new.

Sep 15, 2023 5:00 AM in response to catstein

There are also lots of stories of people getting abducted by aliens...... But, if it encourages you to be careful, I guess it's good you believe everything you read on the internet.

Fragile Macbook Air M2