You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I lost my iPhone how do I lock it so that the person cannot use it

My phone has been stolen and I have been using FINDMY to track my phone I CAN SEE my phone is used in one place, reported to the police they cannot do nothing basically they told me to claim insurance if I have one very disappointed am just wandering what’s the point of using FINDMY APP if I can get the phone?

Posted on May 18, 2023 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2023 2:18 PM

Hello ~ This is from the link you came from…


*Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device. 

Mark your device as lost<<<<Click here.


Have you done this? Give it a try. Sorry you are having this issue. It may be that you never recover the device but protecting your information is paramount.


~Katana-San~

1 reply
Question marked as Top-ranking reply

May 18, 2023 2:18 PM in response to seggy2023

Hello ~ This is from the link you came from…


*Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device. 

Mark your device as lost<<<<Click here.


Have you done this? Give it a try. Sorry you are having this issue. It may be that you never recover the device but protecting your information is paramount.


~Katana-San~

I lost my iPhone how do I lock it so that the person cannot use it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.