You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime call

I FaceTimed someone on their request. When the FT call was picked up their face was in both screens. The big screen was a screen shot of some sort of the Individual. The individual was also in the small screen where my image should of been. They were moving and talking just fine. It was like I was watching the person talk to someone. Is there any explanation to this? If anyone has an explanation or needs a deeper understanding I would like to somehow show the image that I’m talking about.

iPhone 14 Pro

Posted on May 18, 2023 11:40 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2023 10:39 AM

Hi Malc1207,


Is it possible you were added to a Group FaceTime call?


Here's what how that works:

Use Group FaceTime on your iPhone or iPad


Let us know if that solves your concern.


Thanks for using the Apple Support Communities.

4 replies

Jun 3, 2023 8:43 AM in response to Malc1207

Malc1207,


For your privacy and security, that wouldn't be necessary. We wouldn't want to speculate into what may or may not have happened, but if you still have issues or see it happen again, try troubleshooting the FaceTime app itself which can clear up small issues like what you were experiencing.


  1. Restart your iPhone - Apple Support
  2. Delete apps on your iPhone, iPad, and iPod touch - Apple Support


If you have concerns over the legitimacy of the contact, be sure to block them to prevent them from contacting you: Block phone numbers, contacts, and emails on your iPhone or iPad - Apple Support


If you feel this might be a privacy concern, be sure to report it directly so it can get to the right team: Report a security or privacy vulnerability - Apple Support


Take care.





FaceTime call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.