There was a false purchase on my apple and my bank didn’t authorize it and then my card was changed since then my account has been disabled and cannot put another payment method in , why?

There was a false purchase on my phone for an for some reason thst I didn’t know about but my bank notified me and I declined to pay it since then my account has been disabled and cannot put another payment method in why?

iPhone 11, iOS 16

Posted on May 19, 2023 5:18 AM

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Posted on May 19, 2023 8:37 AM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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Question marked as Top-ranking reply

May 19, 2023 8:37 AM in response to Jimbohubb

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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There was a false purchase on my apple and my bank didn’t authorize it and then my card was changed since then my account has been disabled and cannot put another payment method in , why?

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