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No Sound for Incoming Calls

I have an iPhone X, there is no sound for incoming calls, i.e. the phone does not ring at all when someone is calling me. The phone vibrates (because I have Vibration turned on and there is a banner, just no sound. The audio for the phone is otherwise fine. I have checked the volume and the notifications in Settings and I cannot see why there would be no sound. I have tried turning the phone off and on. I have checked with my service provider (Giffgaff/O2) and they tell me it must be a hardware problem.

iPhone X

Posted on May 19, 2023 5:44 AM

Best reply

FoxFifth

Level 10

469,467 points

Posted on May 19, 2023 8:34 AM

Did you check the ring/silent switch? The phone will vibrate but not ring if that switch has turned off the ring.

The ring/silent switch is on the left side of the phone. See the following Apple article: https://support.apple.com/en-us/HT208353

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No Sound for Incoming Calls

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