Volume Buttons Up and Down Inconsistent

Received iPad Air 5th Generation April 2023 for birthday. Top button lowers volume. Bottom button raises depending on orientation. This is annoying, aggravating and Stupid! My iPhone, plus 2 old iPads operate as they sensibly should. Apple, How is this improvement? What are you thinking! Or not thinking?

When is the update FIX available? Tomorrow?? May 22 2023?

I may be returning as I cannot tolerate this every day for years!!!!!


Also Is this insane update also on the iPad PRO?


iPad Air 2, 13

Posted on May 19, 2023 7:47 PM

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Question marked as Best reply

Posted on May 20, 2023 3:06 AM

Dynamic volume controls were introduced with release of iPadOS 15.4 onwards. The “logic” behind dynamic volume controls is such that regardless of the screen orientation, the relative function remains constant - as follows:


  • When the physical buttons are positioned on a vertical edge of the iPad, the uppermost button will always increase the volume. Conversely, lower button will decrease the volume.


  • When the physical buttons are positioned on a horizontal edge of then iPad, the button on the right will increase the volume - while the button on the left will decrease the volume.




For reasons known only to Apple, the ability to disable this feature is not available for any new models of iPad and iPad Pro that have since been launched - these models being:

  • iPad Air5
  • iPad mini6
  • fourth generation iPad Pro 11”
  • sixth generation iPad Pro 12.9”
  • iPad10


This is documented within this recently updated Apple Support document:

Use the Home, side, and other buttons on your iPad - Apple Support


Apple invite submission of constructive comments and feature requests via its Product Feedback pages. If you would like to see the ability to disable dynamic volume control functions for your iPad, this would be the most appropriate channel through which to make your voice heard:

Feedback - iPad - Apple

3 replies
Question marked as Best reply

May 20, 2023 3:06 AM in response to Mellia

Dynamic volume controls were introduced with release of iPadOS 15.4 onwards. The “logic” behind dynamic volume controls is such that regardless of the screen orientation, the relative function remains constant - as follows:


  • When the physical buttons are positioned on a vertical edge of the iPad, the uppermost button will always increase the volume. Conversely, lower button will decrease the volume.


  • When the physical buttons are positioned on a horizontal edge of then iPad, the button on the right will increase the volume - while the button on the left will decrease the volume.




For reasons known only to Apple, the ability to disable this feature is not available for any new models of iPad and iPad Pro that have since been launched - these models being:

  • iPad Air5
  • iPad mini6
  • fourth generation iPad Pro 11”
  • sixth generation iPad Pro 12.9”
  • iPad10


This is documented within this recently updated Apple Support document:

Use the Home, side, and other buttons on your iPad - Apple Support


Apple invite submission of constructive comments and feature requests via its Product Feedback pages. If you would like to see the ability to disable dynamic volume control functions for your iPad, this would be the most appropriate channel through which to make your voice heard:

Feedback - iPad - Apple

May 22, 2023 3:54 PM in response to Mellia

There really is nothing to memorise. To recap:


  • When the physical buttons are positioned on a vertical edge of the iPad, the uppermost button will always increase the volume. Conversely, lower button will decrease the volume.


  • When the physical buttons are positioned on a horizontal edge of then iPad, the button on the right will increase the volume - while the button on the left will decrease the volume.


Volume Buttons Up and Down Inconsistent

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