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Apple Watch 8 not Tracking Sleep & Sleep Stages

Hello all,


I have an Apple Watch 8, running 9.5 (at the time of writing). This is paired with an iPhone 14 Pro running 16.5


When I first got the watch, an upgrade from Series 5, the sleep data appeared perfectly, showing stages and tracking correctly. This was working in tandem with AutoSleep which I was previously using. No issues for the first couple of weeks, then suddenly, the Apple Sleep was just showing the block of time my phone & watch were in 'Sleep' Focus, with no information on the stages. Some nights NO DATA is recorded at all. The sleep graph in Health.app is absolutely empty. Other nights I see only the green bar showing time asleep and time awake, but no stages. And that data is absolutely wrong. For example, tracking starts 3h after I have gone to bed. I regurarly sleep 7-8h and the Sleep in Health reports 1-2h of sleep.


Every once in a while everything is tracked perfectly....like every 9-10 days. Last night's sleep was tracked correctly. The night before the graph was absolutely empty. Today the graph is a mess with wrong data, a green bar only, and no stages.


I have tried:


  • Verified all tracking metrics are on and allowed under privacy;
  • Ensured wrist detection is turned on;
  • Kept watch charged (always 100% at bedtime);
  • Made sure Sleep Monitoring is turned on on Apple Watch;
  • Deleted current sleep schedule, turned phone & watch off and on again, then set up a new schedule;
  • Deleting Autosleep from both phone & watch;
  • Turned off 'Track time in bed' on iPhone;
  • Made sure Apple Watch 8 is first in the 'Data Sources' for sleep;
  • Reset the watch entirely to factory defaults, then paired it up again;
  • Turned OFF "Share Across Devices" in Focus (off on ALL devices).


Sometimes it will randomly track again for a couple of nights & then go back to tracking nothing or tracking wrongly.


This is super frustrating as it links into my fitness apps, which all think I am now not getting enough sleep so they adjust metrics accordingly (wrongly).


Any other solutions people have found other than those already tried above?


I'm in touch with Apple Support over the phone for 2 weeks now. Support is super kind and helpful, but they also can't figure it out. The issue has been escalated. Support has done Screen Sharing, checking settings, and adjusting things. I test Sleep for a few nights and then I call back (the same person via a special link) for further troubleshooting. So far, no good.


Any feedback and suggestions are very welcome.


Thank you!

Apple Watch Series 8

Posted on May 20, 2023 3:21 AM

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Posted on Nov 8, 2023 9:34 AM

Hii. I have the same problem. I got apple watch 8 for over a week now.

my sleep tracking does not work, its not tracking my sleep not for a day.. nothing, from the begining to now nothing... :(

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53 replies

Aug 28, 2024 11:39 PM in response to Kostadin

Hi Kostadin,


Just seeing your remarks about Apple Watch 8 and checking in to see if your sleep tracking has ever been resolved/fixed?


Would love to know if you found a solution, as I've been experiencing the same thing. Sleep stages randomly show up once every 1-2 wks. Otherwise just seeing a green bar broken up with lots of black space interspersed, not too accurately tracking sleep timing either.


I bought the watch primarily for sleep tracking as I can't wear an Oura ring unfortunately (my knuckles are too large!). But watch seems almost useless.


Thank you!



Aug 29, 2024 10:28 AM in response to SF-

Hi SF-,


I'm sorry to hear that you are having the same issues in 2024 with a Series 9  Watch. But don't worry, and do not lose faith. Mine is now working fine like a charm, spot on, correct, and absolutely great. I spent a lot of time with  Support; the issue was escalated several times ("stairs") with no result. I gave up. But apparently, the problem wasn't with the  Watch/Health app at the time. Maybe, maybe a software update fixed things, but if you are having issues a year after my issues, probably it was not a hardware/software thing. I guess the problem was with my HEART. Later that year I had a yearly heart exam with my cardiologist and he said I had a "somewhat" irregular heart rhithm. A few weeks later, I had a full-blown AFIB (which  Watch detected immediately) and stayed this way for a few months (during that time, sleep tracking was not working). But then I got hospitalised, and the doctors performed Cardio Versio on me (a kind of electroshock under anaesthesia) to bring back the normal sinus rhythm - and they did succeed :) After that day,  Watch has been tracking perfectly sleep and everything health-related. So maybe check with your cardiologist if everything is OK with your heart. Good luck and success.

Aug 29, 2024 5:06 AM in response to SF-

You may find this helpful. I use the Sleep app on my watch to track my sleep. It has worked consistently well over several watch versions. To get it:

  • Open the Watch app on your iPhone.
  • Scroll down to Available apps.
  • Tap Sleep to install.


When you wake in the morning, tap AutoSleep on your iPhone to see your sleep data such as what you see in the photo below ... and more. My doctors and I find this very helpful.


Oct 7, 2023 6:56 PM in response to Kostadin

Also I have heard that wrist tattoos (if you have any) can disrupt the collection of data. I literally have the exact same problem. Talked to Apple, they sent me to Best Buy to try and fix it but they couldn’t, Best Buy gave me all these numbers and codes to tell Apple I need an express replacement (because I have AppleCare +) but it costs twice as much as I paid for this watch to make the deposit. They want $399. I might as well get the 9. And THAT is what this is all about. I honestly think this problem has something to do with the fact they’re not selling these watches like they used too. I love mine. And I was very excited to get this. It’s just a Shame…

Feb 4, 2024 3:35 PM in response to kostakisss1010

As per many comments the Apple Watch stopped tracking my sleep, first stages, now reports s few minutes each night. None of the suggestions on this sight have helped. If anything from Apple is following what is on this site, which they should be to continue to have sales, please correct the issue. If it was from an update, I assume it was not universal, so understanding the etiology and correction may be difficult. But loosing a helpful function is unacceptable

Jul 25, 2024 4:38 AM in response to Kostadin

The two things we care about most: STEPS and SLEEP TRACKING are the most difficult display (for steps, can't keep it on the watch face) and track (functions intermittently for sleep).


If you aren't on a precise schedule, and set a wider 'sleep schedule', it shows you are 'in bed' for the whole range of the schedule. Could deal with that if only the sleep tracking would work consistently.


IT logic is that the app needs to know when to start tracking?

There are few directions anywhere on the apple site. Aside from setting a sleep schedule, can the Bluetooth be off over night? Will the phone store the data until it is again synched with the phone? Should work.


Many thousands of users are having this issue, yet no dedicated and detailed instructions. I keep the bare minimum of apps on the watch to allow focus on the priorities, but still not functional. Would be great if apple could post a reference to any relevant content.

Apple Watch 8 not Tracking Sleep & Sleep Stages

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