I’m unable to send emails through my iOS devices Mail app. I get an error every time

I have gone round and round, trying everything to be able to SEND emails from my Apple devices (Phone, iPad, iPad mini). I can receive just fine, but can't send. I get the 'no password provided' error, but nothing fixes it. I've changed passwords, but it still gives me the same error. I normally use my PC for my email (Thunderbird accounts) but will be traveling and have to rely on my iPad.

Gmail works fine.


[Re-Titled by Moderator]

Posted on May 20, 2023 5:36 AM

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Question marked as Top-ranking reply

Posted on May 20, 2023 9:50 AM

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.


  • Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account



Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

47 replies

Feb 12, 2024 9:16 AM in response to MountainGram

I have the same problem on my new iPad (9). It will allow me to set up any email except OTHER. Like MountainGram, I am trying to enter an email associated with my personal domain. I have repeatedly followed the steps I knew to do, that you have indicated, and similar instructions. Even if I enter my password at each possible step, even removing and retyping the password on the final screen, it gives the same error message: "No password provided for "xxxxx". Please go to Mail Account Setting and enter a password. It is in Mail Account Settings. You can see the password is in there, and yet the iPad says it isn't there. Repeating the same instructions three times that don't work for a personal domain really isn't helpful.

May 12, 2024 5:52 PM in response to MountainGram


Ive done this step by step multiple times on different devices. Ive also done this with the provider (TheMessagingCo) step by step, multiple times. I have typed and cut and pasted my password to ensure no password errors. The password is correct as I can log in via the webmail portal. I just can't add it to my iPhone or mac emails.


I have deleted and then added a new account multiple times.


Nothing helps.


Given webmail works, it seems to be an apple issue. But...


Any suggestion/advice would be greatly appreciated!


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I’m unable to send emails through my iOS devices Mail app. I get an error every time

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