I’m unable to send emails through my iOS devices Mail app. I get an error every time

I have gone round and round, trying everything to be able to SEND emails from my Apple devices (Phone, iPad, iPad mini). I can receive just fine, but can't send. I get the 'no password provided' error, but nothing fixes it. I've changed passwords, but it still gives me the same error. I normally use my PC for my email (Thunderbird accounts) but will be traveling and have to rely on my iPad.

Gmail works fine.


[Re-Titled by Moderator]

Posted on May 20, 2023 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 9:50 AM

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.


  • Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account



Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

47 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m unable to send emails through my iOS devices Mail app. I get an error every time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.