I can't get to the settings because I can't scroll to it without tHe remote

trying to sign in to appletv with a non working remote and I can't scroll to settings to sign into a new network


Apple TV 4K, tvOS 16

Posted on May 20, 2023 4:10 PM

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Question marked as Top-ranking reply

Posted on May 20, 2023 9:29 PM

What is your model remote? Identify your Apple TV remote - Apple Support


If your Siri Remote or Apple TV Remote isn't working - Apple Support

- Verify the battery charge by charging for 30 minutes,

- Try restarting the remote with the described button combination,

- Try pairing the remote again with the described button combination, - Else if you still need more help after this, contact Apple Support.

1 reply
Question marked as Top-ranking reply

May 20, 2023 9:29 PM in response to jimboski8

What is your model remote? Identify your Apple TV remote - Apple Support


If your Siri Remote or Apple TV Remote isn't working - Apple Support

- Verify the battery charge by charging for 30 minutes,

- Try restarting the remote with the described button combination,

- Try pairing the remote again with the described button combination, - Else if you still need more help after this, contact Apple Support.

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I can't get to the settings because I can't scroll to it without tHe remote

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