Apple TV error code

  1. why does it keep requiring us to login on the same devices?
  2. correct login info gets “verification Failed” and error code 646A4BA8
  3. Is this some sort of glitch?
  4. We have 2 person household

Posted on May 21, 2023 9:58 AM

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Posted on May 21, 2023 12:15 PM

Some other users have also recently mentioned similar error messages on this forum.

I haven’t seen a broad general resolution here though.


- Please verify that the device system software is up-to-date.

- Verify that the Apple TV app is up-to-date, if not done automatically.

- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.

- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.

- Verify that your device has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).


Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Apple TV error code

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