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Not receiving iPhone verification texts

I m not getting my verification code texts sms


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on May 21, 2023 6:43 PM

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Question marked as Best reply

Posted on Dec 14, 2023 2:35 PM

Ever since I installed Apple iso17 and the updates I no longer can receive codes from sites not on apps but some apps also will not allow codes to be received ??? Also so far there is also one person that can not send text messages that I see???

73 replies

Dec 28, 2023 6:48 AM in response to jyameen1

Hello if anyone is having this issue with not receiving verification codes..I contact my carrier (AT&T) it was quit simple..turn on air plane mode for a few seconds then turn it back off***make sure to turn it back off*** Then I tried to receive a verification code again..and voilà it worked for me! Hope it works for you too!

Jan 5, 2024 11:33 AM in response to jyameen1

I may have a solution for you.


I have an iPhone 15 with the same problem. None of the suggestions I found on the internet helped. I phoned my carrier AT&T three times with not much help either, but the third agent gave me the number for the Advanced Technical Support team (tel: (866) 288-7629). The lady there (in the Philippines) ran a diagnostic and found a mismatch with my phone’s IMEI number. She then deleted my eSIM card, installed a new one, and Voila! I was able to receive verification codes again. Apparently, verification codes require a higher level of security in texts, and one of the things is to check for a matching IMEI number. Hope this helps others out there.

May 21, 2023 9:32 PM in response to jyameen1

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.


Axel F.

May 21, 2023 6:50 PM in response to jyameen1

Hello jyamee1!


Please go to: Settings > Your Name > Name, Phone Numbers, Email. Now, under “CONTACTABLE AT,” do you see your phone number?


To double-check your device’s phone number, please go to: Settings > Your Name. Now, just above the red “Sign Out,” tap on iPhone. Now, under “DEVICE INFO,” check your phone number, and make sure it is entered in the place I described above. 👆


I hope this is helpful. Good Luck!

Jan 11, 2024 9:25 AM in response to Biggerdickus

Bro u don’t go to the AT&T store and ask them to call a number. U call AT&T customer care yourself like a normal person. This is not AT&T store employees job to fix this as IT IS AN IPHONE ISSUE NOT CARRIER ISSUE!! The store employees are there to sell phones not fix your problems. This is coming from an AT&T store manager. This is false, u call customer care yourself at home, we’re not going to help with that in the store.

Not receiving iPhone verification texts

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