Not receiving iPhone verification texts

I m not getting my verification code texts sms


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on May 21, 2023 6:43 PM

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Question marked as Best reply

Posted on Dec 14, 2023 2:35 PM

Ever since I installed Apple iso17 and the updates I no longer can receive codes from sites not on apps but some apps also will not allow codes to be received ??? Also so far there is also one person that can not send text messages that I see???

42 replies

Jan 23, 2024 8:32 AM in response to jeffries1957

I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.



Jan 23, 2024 8:33 AM in response to jeffries1957

Repost: I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 23, 2024 8:35 AM in response to paulafromshawnee

That's the exact date mine started. I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 27, 2024 1:58 PM in response to travsenior

I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.



Jan 27, 2024 4:18 PM in response to jyameen1

did everything suggested here even resetting my network settings. WHAT WORKED FOR ME was calling verizon and having them “refresh,” and “re-sync” my “phone on the network” (their words, not mine). They used both words interchangeably (refresh/re-sync). To ey sent me text sms messages and when it worked, I tested it by trying to sign into a website that wasn’t able to send me the 6-digit codes for nearly a week that I really needed to sign I to.


I also wanted to try calling apple support like suggested above but I didn’t need to. Next time I’ll try apple support. Just don’t let your phone carrier tell you they can’t fix this u tip they’ve refreshed your phone on the network. It took the lady 40 mins to figure it out but she was diligent and I was patient and it worked.


I’d like to truly thank the community here for all your help because regular web searches were not helpful. Telling me to do silly things like reset my phone and update phone as if that’s not troubleshooting 101. I guess everyone isn’t a tech geek like me and maybe they need to be told to reset their phone. Sometimes that does work. But it was YOU all who truly helped. Thank you, again! I AM so grateful.

Jan 31, 2024 5:04 AM in response to Sharpeyes1

Hi Sharpeyes1,


Seems like I'm having the same issues which started once I moved from my old carrier to a new one (KPN). Could you verify this is an issue that could exist at any carrier in any country, if so it may has to do with my new phone which I recently took in use and that the carrier doesn't register the new phone IMEI but still uses the old one (?).


Jan 31, 2024 5:19 AM in response to jyameen1

Restart your iPhone - Restarting your iPhone can often fix glitches that may be preventing you from receiving verification code SMS. Press and hold the Power button until the "slide to power off" option appears, then swipe to shut down your iPhone. Once your iPhone has shut down, press and hold the Power button again until the Apple logo appears.

Not receiving iPhone verification texts

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