Not receiving iPhone verification texts

I m not getting my verification code texts sms


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on May 21, 2023 6:43 PM

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Question marked as Top-ranking reply

Posted on May 21, 2023 9:32 PM

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.


Axel F.

81 replies

Dec 28, 2023 6:48 AM in response to jyameen1

Hello if anyone is having this issue with not receiving verification codes..I contact my carrier (AT&T) it was quit simple..turn on air plane mode for a few seconds then turn it back off***make sure to turn it back off*** Then I tried to receive a verification code again..and voilà it worked for me! Hope it works for you too!

Jan 23, 2024 8:33 AM in response to jeffries1957

Repost: I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 23, 2024 8:35 AM in response to paulafromshawnee

That's the exact date mine started. I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 31, 2024 5:19 AM in response to jyameen1

Restart your iPhone - Restarting your iPhone can often fix glitches that may be preventing you from receiving verification code SMS. Press and hold the Power button until the "slide to power off" option appears, then swipe to shut down your iPhone. Once your iPhone has shut down, press and hold the Power button again until the Apple logo appears.

May 21, 2023 6:50 PM in response to jyameen1

Hello jyamee1!


Please go to: Settings > Your Name > Name, Phone Numbers, Email. Now, under “CONTACTABLE AT,” do you see your phone number?


To double-check your device’s phone number, please go to: Settings > Your Name. Now, just above the red “Sign Out,” tap on iPhone. Now, under “DEVICE INFO,” check your phone number, and make sure it is entered in the place I described above. 👆


I hope this is helpful. Good Luck!

Jan 23, 2024 8:32 AM in response to jeffries1957

I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.



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Not receiving iPhone verification texts

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