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Not receiving iPhone verification texts

I m not getting my verification code texts sms


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on May 21, 2023 6:43 PM

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Question marked as Best reply

Posted on Dec 14, 2023 2:35 PM

Ever since I installed Apple iso17 and the updates I no longer can receive codes from sites not on apps but some apps also will not allow codes to be received ??? Also so far there is also one person that can not send text messages that I see???

77 replies

Feb 21, 2024 10:15 AM in response to Ernang1

Ernang1, my friend I KNOW how frustrating this can be. Please please please call your carrier back. DO NOT HANG UP UNTIL YOU GET SOMEONE TO FIX THIS ISSUE. IT IS WITH YOUR CARRIER. they will blame it on iOS and update and all that but I promise you, it’s the carrier. The person you spoke to just didn’t know. Please see my post (I’ll paste it below). You may have to use specific language to get them to understand what you need. I truly hope this helps. I know how challenging this can be. Godspeed


My message to the community:

I did everything suggested here even resetting my network settings. WHAT WORKED FOR ME was calling verizon and having them “refresh,” and “re-sync” my “phone on the network” (their words, not mine). They used both words interchangeably (refresh/re-sync). They sent me text sms messages and when it worked, I tested it by trying to sign into a website that wasn’t able to send me the 6-digit codes for nearly a week that I really needed to sign I to.


I also wanted to try calling apple support like suggested above but I didn’t need to. Next time I’ll try apple support. Just don’t let your phone carrier tell you they can’t fix this uNeil they’ve refreshed your phone on the network. It took the lady 40 mins to figure it out but she was diligent and I was patient and it worked.


I’d like to truly thank the community here for all your help because regular web searches were not helpful. Telling me to do silly things like reset my phone and update phone as if that’s not troubleshooting 101. I guess everyone isn’t a tech geek like me and maybe they need to be told to reset their phone. Sometimes that does work. But it was YOU all who truly helped. Thank you, again! I AM so grateful.



Jan 23, 2024 8:32 AM in response to jeffries1957

I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.



Jan 23, 2024 8:33 AM in response to jeffries1957

Repost: I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 23, 2024 8:35 AM in response to paulafromshawnee

That's the exact date mine started. I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.


Jan 27, 2024 1:58 PM in response to travsenior

I called the carrier AT&T twice and both times they didn't think it was on their end. Magically after my 2nd call it was fixed and the messages sent by short code came in. Not sure what they did. If you call your carrier, don't mention anything about issues with Android texts, they will assume it's an "Apple" thing. Just tell them you aren't getting text verifications.



Not receiving iPhone verification texts

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