Disappearing emails

Most of my read emails suddenly disappeared. I did not trash them.

about 10 of the most recent remained plus one random one from a year ago. 🤷‍♀️

iPhone 11, iOS 16

Posted on May 21, 2023 9:24 PM

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Question marked as Top-ranking reply

Posted on May 21, 2023 9:27 PM

HeyStew Said:

"Disappearing emails: Most of my read emails suddenly disappeared. I did not trash them. about 10 of the most recent remained plus one random one from a year ago."

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Troubleshooting Disappearing eMails:


I. Check your eMail Provider's Site:

You likely are running out of space, and your eMails are being deleted to make room as more and more come in. Remember that you are only granted a certain amount of space. So, do you see this when you directly log in to the eMail provider on their Web site? If not, then it is an issue with your current user on device. If so, then it is something you should ask your eMail provider about.


II. Retrieving eMails:

A. Open Other Folders: Look in the Trash ro Archived folders. See if they reside in there.


B. Check Other Device's Mail App:

  • If Mail was enabled on your other devices (i.e. Mac) along with your iPhone computer, then check and see if the Messages app is enabled on it to see if it exists in it. For a Mac, you'd start up your Mac, not connecting to the Internet, and open the Mail app. Then proceed from there with retrieving the eMail messages.
  • IMPORTANT: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection. Go here to Learn how to Export it: Import or Export Mailboxes in Mail on Mac - Apple Support
1 reply
Question marked as Top-ranking reply

May 21, 2023 9:27 PM in response to HeyStew

HeyStew Said:

"Disappearing emails: Most of my read emails suddenly disappeared. I did not trash them. about 10 of the most recent remained plus one random one from a year ago."

-------


Troubleshooting Disappearing eMails:


I. Check your eMail Provider's Site:

You likely are running out of space, and your eMails are being deleted to make room as more and more come in. Remember that you are only granted a certain amount of space. So, do you see this when you directly log in to the eMail provider on their Web site? If not, then it is an issue with your current user on device. If so, then it is something you should ask your eMail provider about.


II. Retrieving eMails:

A. Open Other Folders: Look in the Trash ro Archived folders. See if they reside in there.


B. Check Other Device's Mail App:

  • If Mail was enabled on your other devices (i.e. Mac) along with your iPhone computer, then check and see if the Messages app is enabled on it to see if it exists in it. For a Mac, you'd start up your Mac, not connecting to the Internet, and open the Mail app. Then proceed from there with retrieving the eMail messages.
  • IMPORTANT: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection. Go here to Learn how to Export it: Import or Export Mailboxes in Mail on Mac - Apple Support

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Disappearing emails

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