Apple Mail on MacBook does not delete from IMAP server

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Level 1

4 points

Apple Mail on MacBook does not delete from IMAP server

Deleting mail on either iPhone or iPad does not update in Apple Mail on MacBook but does update on iOS devices. Deleting mail from MacBook does not update on either iOS device - iPhone or iPad.

Posted on May 22, 2023 9:40 AM

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Answer 1

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Susie53 Author

Level 1

4 points

May 24, 2023 3:17 PM in response to Susie53

Resolved: Called Apple Service and discovered that the VPN app on the computer, though not connected but running in the background, was causing the problem. Deleted the VPN app and now all devices sync as they should.

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Answer 2

Drew_7

Community Specialist

May 24, 2023 9:13 AM in response to Susie53

Hello Susie53,

When you're signed in to the same Apple ID on any device or via the web your actions should be mirrored across all devices. We recommend reviewing the guidance listed here: Delete emails on your iPhone or iPad - Apple Support

If you continue to experience issues managing across devices we recommend following the steps listed here: If you can’t send email on your iPhone or iPad - Apple Support

Regards.

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Answer 3

judysings

Community Specialist

May 24, 2023 3:26 PM in response to Susie53

Good afternoon Susie53,

Thanks for letting the community know what the resolution was for your issue.

Enjoy your day!

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Apple Mail on MacBook does not delete from IMAP server

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