Minimum once a week my phone will stop playing back videos on apps. I’ve noticed I’ll get a notification, touch on it. Then when I’m back in the app no videos will play. This happens on Facebook, instagram, YouTube, tik tok, and Snapchat. The only why to fix it is to turn my phone off. No amount of waiting fixes it. Is there something else I can do? It’s super annoying and inconvenient
iPhone 14
Hi colllloc,
Thanks for using Apple Support Communities. We understand you are running into an issue with multiple apps that stop working as expected. Check out the steps below as they can resolve this kind of behavior with apps.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
See more about those steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Thanks.
Hi colllloc,
Thanks for using Apple Support Communities. We understand you are running into an issue with multiple apps that stop working as expected. Check out the steps below as they can resolve this kind of behavior with apps.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
See more about those steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Thanks.
video play back on apps
