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How do I remove documents in icloud if I can't see them? My icloud drive is empty, as it should be. I don't use it.
Hi charlottefromorange,
The following article explains how to check your iCloud storage and may help to determine what is consuming the storage space that you're seeing used:
Check your iCloud storage on any device - Apple Support
Please let us know if you have further questions about the information we've shared.
Cheers!
If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive , ICloud shows no documents on it.
It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .
Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .
You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .
Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .
Get file, folder and disk information on Mac - Apple Support (IN)
By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .
Manage your iCloud storage - Apple Support
Save space on your MacBook Air - Apple Support
How to free up storage space on your Mac - AppleSupport
Find and delete files on your Mac - Apple Support
In Mac make sure contacts , photos box is checked so that its data will sync to iCloud Set up iCloud features on Mac - Apple Support
I’ve gone through the article but it doesn’t help me identify what “docs” are reflected in my iCloud storage. I’ve checked all my apps & nothing is saving data to the cloud. Everything in the cloud itself shows empty - contacts, photos, etc - but the storage capacity shows a small amount utilized.
Thank you,
Charlotte
No , rather you can restart your windows computer in Mac OS Restart your Mac in macOS or Windows - Apple Support
I don’t have a MAC, I have a Windows PC. Would this do something similar on it?
My icloud drive is empty, but icloud shows a small amount of documents taking up storage space. I can't see any documents, though. How do I get rid of the documents taking up storage if I can't see them?
