Monitor not detected after trying with several cables

I have a mid-2011 iMac. Yes, it's old, but it still works. I'm trying to set up a monitor to use with it. This is the second monitor I've bought; I sent the first one back because it said there were no cables detected. Now this new monitor is doing the same. I've tried it with two HDMI cables and two different VGA cables, and it detects none of them. Is it a hardware issue? do I need to buy yet another cable? Any advice gratefully received.


I'm using the cables with either a VGA or HDMI adapter into the mini-display port.


NB I have used an external monitor before with this iMac and it worked fine. But I want a monitor of the same screen size.


The monitor is a DELL U2412Mb 24" Widescreen Ultra Sharp LED-backlit Monitor VGA DVI-D DP USB HD

iMac 21.5″, macOS 10.13

Posted on May 23, 2023 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2023 10:07 PM

I looked at the description of the monitor. It said that the monitor had VGA, DVI-D, and DisplayPort inputs. The monitor does not have a HDMI input.


Given this, why are you using VGA and HDMI adapters instead of a Mini DisplayPort to DisplayPort cable?


The resolution of the monitor (1920x1200) is such that you could use a mDP to single-link DVI adapter, but why bother?

Similar questions

8 replies
Question marked as Top-ranking reply

May 24, 2023 10:07 PM in response to wardatyork

I looked at the description of the monitor. It said that the monitor had VGA, DVI-D, and DisplayPort inputs. The monitor does not have a HDMI input.


Given this, why are you using VGA and HDMI adapters instead of a Mini DisplayPort to DisplayPort cable?


The resolution of the monitor (1920x1200) is such that you could use a mDP to single-link DVI adapter, but why bother?

May 23, 2023 8:15 AM in response to wardatyork

First I would test the Dell monitor that you purchased from e-bay with another computer to make sure that it actually works.


FWIW Apple made some Mini DisplayPort to DVI and VGA adapter back in the day, but they had a pretty high failure rate.


For example > https://www.ebay.com/itm/204212701142?

Personally I do not purchase from e-bay.


If the Dell monitor is working,

maybe try the > https://eshop.macsales.com/item/Apple/MB570ZA/?

or the > https://www.amazon.com/DisplayPort-Thunderbolt-Compatible-ThinkPad-SurfacePro/dp/B0796C2QC8/ref=sr_1_2_sspa?

May 23, 2023 7:38 AM in response to wardatyork

The 2011 iMac has Mini DisplayPort output and requires a Mini DisplayPort adapter.


That Dell monitor has HDMI, DVI and VGA inputs.


Use a Mini DisplayPort to HDMI adapter and HDMI cable.

https://www.amazon.com/dp/B07JDWR6W9/ref=sspa_dk_detail_1?


Or a Mini DisplayPort to DVI adapter and a DVI cable.

https://www.amazon.com/DisplayPort-Thunderbolt-Compatible-ThinkPad-SurfacePro/dp/B0796C2QC8/ref=sr_1_2_sspa?


Or a Mini DisplayPort to VGA adapter and VGA cable.

https://www.amazon.com/DisplayPort-Benfei-Thunderbolt-Compatible-SurfacePro/dp/B0795NH9Z2/ref=sr_1_1_sspa?


The Benfei adapters above are purely for example.


Personally I would go with a Mini DisplayPort to DVI adapter and a DVI cable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Monitor not detected after trying with several cables

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.