Callers to my iPhone are able to leave voice mail but their voice mails are not showing up AND the little red balloon doesn't appear after they leave me a message.
I performed many troubleshooting steps to no avail.
[Re-Titled by Moderator]
iPhone 13 Pro
FIXED!! - This happened to me too. I turned my phone off and on, and turned my mobile data off and on too. After calling apple and checking all the notifications were turned on, I then had to call my Telco. They got me to call the message bank number and delete all my messages from there 1st, then told me to go to the voicemail icon on my phone and scroll down and find the 'deleted messages' and click on it. They said to permanently delete the messages in the 'deleted message box' and like magic when I went back to my voicemail icon, the messages all started popping up and I had the count bubble back.
FIXED!! - This happened to me too. I turned my phone off and on, and turned my mobile data off and on too. After calling apple and checking all the notifications were turned on, I then had to call my Telco. They got me to call the message bank number and delete all my messages from there 1st, then told me to go to the voicemail icon on my phone and scroll down and find the 'deleted messages' and click on it. They said to permanently delete the messages in the 'deleted message box' and like magic when I went back to my voicemail icon, the messages all started popping up and I had the count bubble back.
VoiceMail, Visual Voicemail, and Voicemail transcription all are available from select carriers in select countries or regions.
Please contact your Carrier to know about the features they offer.
RESOLVED! I had to call Verizon Cellular support and they had to do some sort of "reset" to my Voice mail.
Although the support analyst warned me that I might lose my existing voice messages, turns out I didn't lose any of my voice mails.
I should be able to reset my own voice mail and not have to call Verizon.
Solved for me:
Note:
Good luck.
This was a great tip @zw8, thanks. I have AT&T on a new iphone 15, red bubble but no voicemail listed (although "Recent" calls listed the caller correctly with the correct time of the call). as zw8 said, press and hold 1 to access voicemail, listen to voicemail, save it.
Then i logged in to AT&T wireless and checked out their online voicemail troubleshooter:
after answering a few questions it responded with "we've sent a sync/update/reset to your phone. did this fix it?"
i shut down and restarted the phone and now all is good. i see VM and transcript and the red bubble disappeared after i reviewed the call.
[Edited by Moderator]
If you use an app to manage your calls/voicemails - such as Robokiller - you may have granted permissions to have the app use its own voicemail services.
If you no longer use the app, you cannot simply delete the app and everything returns “back to normal”.
You will need to reinstall the app, launch the app, go to its “Settings” (for example, the Robokillers Voicemail Settings, NOT your main iPhone Settings app) to make sure you properly turn off “Robokillers Voicemail”.
I should also note that I had called Verizon to reset my voicemail (just in case). Verizon had reset my voicemail on their end, told me to restart my phone, and then call *86.
Please bear in mind, your mileage may vary as you might have used a different app than I did and/or have a different carrier; however, the overall process should be similar.
Hope this helps as I had just fixed my voicemail problem as I write this out on my phone.
because I could listen to them when I accessed my mail box.
Perhaps you need to ask you carrier the code/pin to access your voicemail box.
The voicemail settings are controlled by your carrier, so contact / call your carrier.
I don't see the small red balloon flag notifyin me about how many vm's i have that were not listened to.
When you get a voicemail you will get a sms message from your Carrier, so you can listen to your voicemail messages.
For each voicemail you get a message from your carrier.
The voicemail settings are controlled by your carrier, so contact / call your carrier.
You will get an answer faster if you contact / call your carrier.
Clarification:
My voice mail was fully functional up until a few days ago. Then suddenly new voice mails were no longer being indicated with a red balloon nor were they showing up in the Voicemail area at the bottom of my screen. However, they were still being stored. because I could listen to them when I accessed my mail box.
I can access my voice mail box and listen to the messages I received. The problem is I'm not seeing the messages listed in the voicemail section of my screen. And when new --and unlistened to-- voice messages come in, I don't see the small red balloon flag notifyin me about how many vm's i have that were not listened to.
I have been dealing with missing visual voicemails for over two years. Have been into the store or called tech too many times to count. I have also upgraded a phone to try to correct. I have been doing a network reset but now that isn't working all the time. Did your reset help long term or are you still having issues?
I’m having a similar problem, they show up in the call log and the ActiveArmor call log for AT&T but I went to look and there was a voicemail indicator there for just a split second and vanished. It says there was a two minute and 30 second activity on this call so they must’ve left a message, or it recorded background noise or whatever, but I can’t see it in my phone voicemail log
My VMs used to all show up. This is NOT a new installation or even an upgraded phone.
I have the same problem. What carrier do you use. Just want to see if its the same carrier
Do you happen to have xfinity as your carrier. I have the same problem and want to see if its the same carrier as you before I contact them.
Voicemails not showing up on iPhone
