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Callers to my iPhone are able to leave voice mail but their voice mails are not showing up AND the little red balloon doesn't appear after they leave me a message.
I performed many troubleshooting steps to no avail.
[Re-Titled by Moderator]
iPhone 13 Pro
Clarification:
My voice mail was fully functional up until a few days ago. Then suddenly new voice mails were no longer being indicated with a red balloon nor were they showing up in the Voicemail area at the bottom of my screen. However, they were still being stored. because I could listen to them when I accessed my mail box.
FIXED!! - This happened to me too. I turned my phone off and on, and turned my mobile data off and on too. After calling apple and checking all the notifications were turned on, I then had to call my Telco. They got me to call the message bank number and delete all my messages from there 1st, then told me to go to the voicemail icon on my phone and scroll down and find the 'deleted messages' and click on it. They said to permanently delete the messages in the 'deleted message box' and like magic when I went back to my voicemail icon, the messages all started popping up and I had the count bubble back.
I’m having a similar problem, they show up in the call log and the ActiveArmor call log for AT&T but I went to look and there was a voicemail indicator there for just a split second and vanished. It says there was a two minute and 30 second activity on this call so they must’ve left a message, or it recorded background noise or whatever, but I can’t see it in my phone voicemail log
If you use an app to manage your calls/voicemails - such as Robokiller - you may have granted permissions to have the app use its own voicemail services.
If you no longer use the app, you cannot simply delete the app and everything returns “back to normal”.
You will need to reinstall the app, launch the app, go to its “Settings” (for example, the Robokillers Voicemail Settings, NOT your main iPhone Settings app) to make sure you properly turn off “Robokillers Voicemail”.
I should also note that I had called Verizon to reset my voicemail (just in case). Verizon had reset my voicemail on their end, told me to restart my phone, and then call *86.
Please bear in mind, your mileage may vary as you might have used a different app than I did and/or have a different carrier; however, the overall process should be similar.
Hope this helps as I had just fixed my voicemail problem as I write this out on my phone.
I have the same problem. What carrier do you use. Just want to see if its the same carrier
Do you happen to have xfinity as your carrier. I have the same problem and want to see if its the same carrier as you before I contact them.
I'm using Verizon.
People leave voicemails for me but they don’t show up and I can’t open and listen to them.
Yes there is a voicemail button. It’s in the phone app. It is for visual voicemail and that was the issue the user was dealing with.
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