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Catalina failing

Having problems with Catalina 10.15.7

Time machine will not work, and now I cannot open Pages, LibreOffice, or Excel - not responding. Have reinstalled Libre Office but still nothing.


Really frustrating and cannot seem to find any help online...


Hope someone can help



iMac 21.5″, macOS 10.15

Posted on May 23, 2023 1:27 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2023 1:37 PM

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects weird software behavior by forcing the OS to do cache clearing and other housekeeping. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

1 reply
Question marked as Top-ranking reply

May 23, 2023 1:37 PM in response to JWood42

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects weird software behavior by forcing the OS to do cache clearing and other housekeeping. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

Catalina failing

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