Logic Not Recording MIDI on Aux Channels

Hello community,


I noticed a problem in Logic today that hasn't happened to me before. I have an instrument track with a 3rd party plugin (Kontakt 7, for example) routed to several aux channels to record MIDI. Within the plugin, everything is routed properly - it's been working fine for years. But today when I record through those aux channels, Logic will show that it is recording, but after I press stop the recording disappears. It likewise won't even "capture record" on those tracks.


Everything works just fine using the instrument track, as it has in the past. Something to note is that it also does this with other 3rd party plugins with similar routing, not just Kontakt.


Here's a short video demonstrating the issue:

https://youtu.be/rm7wxhTiEI4


I also noticed Logic updated today (I have auto-updates turned on), so I wonder if that has anything to do with it. I updated my computer to Ventura hoping that might help, but it didn't.

Posted on May 23, 2023 3:54 PM

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Posted on May 26, 2023 11:32 AM

Hey All,

Just got off with support again. Good news is that he could reproduce the same problem on his 10.7.8 machine. Suggested another fix - get a 10.7.7 version - either by Time Machine or getting a older Logic app (in my case I had a 2019 machine that hadn't updated it yet - have it co-exist (rename or put in different folder) on same computer.


One great piece of advice is to ALWAYS backup (compress) your oldest Logic application before updating (and shut off auto updates).


For those of you without 10.7.7 I'll leave this link on for a few days. Apple should have a fix soon hopefully.

43 replies

May 26, 2023 12:50 AM in response to Jake9lives

Not Resolved:

Called them myself, spoke with first line then second line support eventually... they created a case number and both experts, could not answer what was released in this version and if any regression test is being performed before publish of a new software, however they did inform me that Multi-output is something specific and havent heard of that issue before, if I can reset Logic/Disable plugin/Create new user account etc...I did not resolve anything..




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Did you have a chance to go through the troubleshooting steps I sent you? One of those steps could actually solve the issue.


Please let me know once done.

Please use the case number 102006100453 as the reference when contacting Apple.

Link --> If Logic Pro isn't working – Apple Support (UK)



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Jun 8, 2023 3:02 AM in response to Jake9lives

I wanted to reproduce my case. Like the majority of you, I informed Apple support of the same case of you and I sent them a video with proof, it happened the last 26, May.

yesterday I received the next email, I cannot believe it.

Hello Salvador,


This is Sven from Apple Pro App Support.


Regarding the issue you reported with Logi Pro not recording on Aux channels, we have received reports of this symptoms and are currently investigating.


Further updates, if any, may be provided as a Software Update, knowledge base article or software release. However currently I have no further details concerning this.


The email was as you can see (copy-paste) and this was my answer.


Dear Sirs, how is it possible that one of the world's best software doesn't work for almost two weeks?

Like me, I suppose there are a lot of composers trying to work with aux tracks, please can you share with me the previous version?

You recommend updating software automatically, so I couldn't be able to avoid updating. One idea would be to update the previous version with a higher number of updates, so everybody would be able to continue working on our setups.


Sorry for disturbing you but It generated to me a great problem.


Thanks!


Some of you know what's happening?



Thanks and the best!


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Logic Not Recording MIDI on Aux Channels

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