My Apple email doesn’t work
My Apple email abruptly doesn’t work but gmail is fine - may 23 5:00 pm - is anybody experiencing the same ?
[Re-Titled by Moderator]
iPad Air, 16
My Apple email abruptly doesn’t work but gmail is fine - may 23 5:00 pm - is anybody experiencing the same ?
[Re-Titled by Moderator]
iPad Air, 16
Can you see if there are any emails in the outbox for that account? If there are then try refreshing the outbox as described in the page linked below.
If you can’t send email on your iPhone or iPad - Apple Support
If this doesn’t work I would suggest trying a different network i.e cellular instead of wifi however if that’s not possible or doesn’t resolve the issue the next step would be to sign out and in again.
Can you see if there are any emails in the outbox for that account? If there are then try refreshing the outbox as described in the page linked below.
If you can’t send email on your iPhone or iPad - Apple Support
If this doesn’t work I would suggest trying a different network i.e cellular instead of wifi however if that’s not possible or doesn’t resolve the issue the next step would be to sign out and in again.
Start with initial fault finding:
What happens when you try to receive or send email? Do you see any errors - and if so, what do you see?
If email is failing to send or receive, you are likely to see indicative errors at the bottom of the mail sidebar - the wording of the error usually providing sufficient information to determine the nature of the problem.
Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.
Settings > Mail > Accounts > [Your Mail Account] > Delete Account
Force restart iPad - Apple Support
Settings > Mail > Add Account
Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.
If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More information about AOL’s App Specific Passwords can be found here:
https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1
For Yahoo, more information can be found here:
https://help.yahoo.com/kb/SLN27791.html
For Gmail:
https://support.google.com/mail/answer/185833?hl=en-GB
Microsoft:
Is there a specific error present with any details as to why the account isn't working?
Apple - Support - System Status Apple's system status seems to indicate that their mail services are currently working however a few other services have seen issues recently that are currently resolved.
If you're still having trouble after that and can't find any other details as to why your account is not working, I'd recommend you speak with an Apple Support representative, which you can do here: Contact — Official Apple Support (AU)
No error messages.
I emailed myself a reminder and nothing happened BUT the “Sent” shows its sent.
My Apple email doesn’t work