iphone 14 pro barcode scanner issues

Hi stephschirradev,

Thanks for posting in Apple Support Communities.

We understand that you're downloading apps that aren't working as expected. If you have made sure your device is running the latest software and there aren't any updates for the affected app, removed and reinstalled it it would be best to contact the app developer.

Find a quick list of steps to perform when apps aren't working as desired on iPhone in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.

Regards.

Hello stephschirradev,

Are you having the same issue with other photos, besides barcodes, when trying to use the rear camera up close? This page has info which may help:

About the Camera features on your iPhone - Apple Support

Section titled "Capture close-ups with macro photos and video".

This page has pertinent info also:

Magnetic accessories might interfere with iPhone cameras - Apple Support

If you're still have issues, we'd advise to contact Apple Support, so they can look into this with you.

Get Support

Take care!

Yep, it's an issue with the 14 Pro Max. I have the same problem with the camera not focusing in on barcodes in Third party apps. My Kids have the same problem with theirs as well.

iPhone 15 pro also can’t scan barcodes either.