Someone added my credit card to their iPhone wallet, how do I prevent that?

Fraud detection alert informed me of a large purchase made a few hours after going through a drive thru, the only time my credit card has been used where it physically left my hand. The store with the fraudulent purchase was literally across the street from the restaurant. Credit card fraud staff were able to see it was used via Apple/iPhone wallet. This means someone scanned my card and added to their wallet in seconds. What can I do to prevent this from happening? I had not added the card to my Apple wallet, if I had would that have thrown a flag to Apple when added to a different iCloud/Apple account? What does Apple do to verify a card belongs with the wallet added?

Posted on May 25, 2023 12:26 PM

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Posted on Jul 13, 2024 4:59 PM

Even if they did get into the Secure Element and Secure Enclave on your iPhone, they’d get encrypted data. Encryption that your bank used. The key to decrypt the data isn’t in your iPhone/devices, it’s on your bank’s servers, not Apples.


If you want to go with that story that’s great. But the Secret Service doesn’t believe it, the FBI doesn’t believe it, the Office of the Comptroller doesn’t believe it, the Federal Reserve Bank doesn’t believe it, Federal Trade Commission doesn’t believe it, Consumer Financial Protection Bureau doesn’t believe it and people in your bank’s fraud department don’t believe it.


You talked to a tier one support person at American Express, right? But you believe what they told you. Is that right? Because they couldn’t explain it, they said call Apple.


American Express support misinformed you. Apple has no way of know if you're the account owner or the fraudster. Apple will discuss the fraud with the proper legal authorities and your bank. American Express knew that, but they wanted to just get you off the support call.


Apple only has encrypted data, they could not determine the wallet/device used if they wanted to.


American Express can see all the devices the card has been added to. It’s their card, they verified adding it to your iPhone. The bank can remove the cards/tokens from all devices if they want to. Ask their fraud department why they haven’t or won’t do it. Ask their fraud department why they authorized fraudulent charges? Apple didn’t authorize the charges. The encrypted transaction details are sent to American Express and they decrypt it and authorize or decline the transactions. Ask why they authorized fraudulent charges.


This post may come across as if I’m angry or upset. It’s just my writing style. If my post upset you, I’m sorry. That was never my intent. I’m just trying to lead you to a resolution. I'm happy to answer any questions and help anyway I can. 😀





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62 replies

Jan 29, 2024 8:50 PM in response to Chattanoogan

The questions originally asked in this post by McCallSL in May 2023 are very relevant:

“How did someone add my card to their Apple Wallet?”

"If I had already put the card in my own Apple Wallet, would its add to a different device have set off more bells?"


Despite all the answers provided, the questions remain and I share my experience here in the hope of rekindling the debate so that someone informed can shed more light on the subject. Here are the facts:


For each transaction made with my credit card, the card issuer sends me a text message informing me of the transaction amount and the merchant where the purchase was made. However, the day before yesterday, a similar text message informed me of a transaction that is unknown to me. I therefore concluded that it was fraud and contacted the appropriate services at Visa.


I was then informed that the transaction had been carried out by Apple Pay. As a security measure, my card was immediately blocked.


Subsequently I noticed that a few hours earlier, I had received an email from Visa, informing me that my card had been added to my Apple wallet! However, my card having already been added to this wallet for a long time, this email which I had unfortunately not seen before should have alarmed me, which tends to confirm that the fact of adding a card to your mobile wallet actually allows you to be notified before the fraud, which unfortunately I did not notice quickly enough in my case.


But it remains very unclear to me the fact that my card could have been added again to MY wallet by a FRAUDSTER! How is it possible ? Suppose that this fraudster has all the information on my card: number, expiration date and CVC, it still remains that there must be a verification code to be received from the card issuer to confirm its addition in the wallet, or some other double check, right?


I don't remember exactly the procedure Visa used when adding, just the fact that it was simpler with Visa than with my other cards.


The question therefore remains: how can a fraudster add MY card to MY wallet and use it? There, I'm lost...

May 22, 2024 7:23 PM in response to Jeff Donald

The problem is even worse than I thought. I accidentally left my credit card in a store. The same day I reported it to my credit card as lost/stolen.


This morning the REPLACEMENT CARD we haven’t even received was used in Apple Pay. Which means they added the original card to their own iTunes account yesterday and it retained the account info in iTunes even though the card had been cancelled.


Cancelling a card should automatically remove it from Apple Pay. Or Apple Pay does a check for validity with the credit card company each time a payment is attempted. Who knows, maybe they do this on a daily basis or something already.


Adding a card in Apple Pay should require two factor authentication through the credit card company to the cardholder, not just verification that the card is valid.

May 23, 2024 6:37 AM in response to Chattanoogan

The real solution is around the corner. Visa announced Tuesday changes to their cards starting in 2026. Basically, they become like Apple Card Mastercard. There will be no numbers printed on the card, front or back and eventually no magnetic stripe or chip. They will rely on services like Apple Pay and Tap-To-Pay. But it’ll give the option to choose whether to use debit or credit card or set preferences, like transactions under a set amount will be debit charges etc. You’ll even be able to switch after the transaction is completed.


Mastercard has already announced that starting in 2026, no more magnetic stripes.



Jun 5, 2024 12:52 PM in response to Disbad

I am not able to add any helpful information, but I experienced everything exactly as you did, but I have always had a passcode and fingerprint lock on my iPad. So it did not protect me at all from exactly what you experienced. I’m hoping to find more answers. I now have set text notification alerts that inform me of everything happening on every single mode of payment: Amazon, Apple Pay, 2 credit cards, bank, debit card, PayPal. But someone used my credit card number via Apple Pay on their phone to charge over $7,000 before I found out. They had quite the fun spree.

Jun 5, 2024 12:57 PM in response to rjgray60

I would guess that somehow the encrypted info was hacked online. With my own recent fraud issues, I believe my card was skimmed and then added to the thief’s Apple Pay. But if you had 2 cards compromised in that way, I believe your card info was stolen online somehow. As consumers, we are assured this cannot happen, but I don’t see any other way it could be happening.

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Someone added my credit card to their iPhone wallet, how do I prevent that?

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