120fps video files won't open on Ventura 13.4

It's been almost a month since Apple messed us up. I was unable to work on fast turn around edits shot in 120fps for 8 days until somebody recommended a temporary fix, which is uploading the test version of the next OS version.

I do have 13.5 now and it shows the Video again, BUT Final Cut got really troubles.. freezes every 10 minutes...

Same thing happened to me. First I thought it was a bad batch of Sandisk Extreme Pro 4tb SSDs. The only app that can show the content of the clips so far is EditReady. I haven't got to paid $100 for a subscription to explore a complete solution to the issue but the point is that most of us video editors who need to deliver a product need to sit and wait for a new update? Going crazy here. Last week all my clips at 120fps were fine. After the updates, all gone.

Same issue all my 10 bit 422 Sony SLOG 3 4k/120 footage - PLEASE APPLE FIX THIS ASAP

Don't spend any money on fixing the issue since nobody is going to pay you back. Instead get the beta version of the next Ventura and that will fix it. Remember to back up your computer first.

> Final Cut got really troubles.. freezes

FCP 10.6.7 -> 10.6.8 update should have fixed that.

Iam facing the same issue. I shoot almost all my works in 4k slog 3 in 10bit. now none will play in finder and as soon as I import them into fcp the clips goes black. I don't know what Iam gonna tell my clients. dear apple please fix this immediately

Same issue all my 10 bit 422 Sony SLOG 3 4k/120 footage is bricked with QuickTime preview as a black screen! Audio plays after a few seconds or so, but not working anywhere. DaVinci studio says the footage doesn't even exist. That's what alerted me to a problem in the first place. It was loaded footage that I knew was working before I did a Ventura update 13.4 which was actually supposed to be video codec updates, but it definitely messed something up. Apple please fix ASAP! at least 6 projects all with content shot in slow motion I need to get done. Bringing my computer in to get the OS downgraded is not an option and I don't have an intel based Mac to run the downgrade. Please help!

If you don’t have a scrap computer, much less backups to test on then you don't care about the priority of your work. Assuming things is the kiss of death when it comes to technology. So now all the people here are suddenly dead in the water and reduced to pleading for a fix.

These threads pop up every single time an update is released. When I was working it sometimes took months before the IT department updated the corporate machines. Months of testing took place to make sure work flows wouldn’t be disrupted by the update. small time operators should do no less.

Just because an update is released doesn’t mean you are forced to apply it. And users affected can use Time Machine to restore their systems to the point just before the update. Of course it all depends on having up-to-date backups that are known valid and good.

Use this experience as a learning moment. Test before updating.

Ok Ikrupp, you are here to let us know how dumb we are. We got it. You are so smart you must already be retired. Go enjoy your family. Show the world how good you are at surfing, skiing, rock climbing instead of coming here to state the obvious and make people feel worse than they do. You are not here to offer any solution or to share a similar experience.

Apple_Fan_Boy_Germany wrote:

Hey everyone, same problem, Apple please fix the issue, we all have to get our projects done

Apple engineers aren't here. We're all end users like yourself. Tell Apple about your problem via Feedback - macOS - Apple.  

And again, to prevent this happening again on your production hardware take the following advice.

1. If enabled turn OFF auto-update on your business Mac
2. Do not immediately install a newly released update. Wait a week or two and research any problems users are reporting.
3. Before updating your business Mac make sure you have multiple (more than one) backups of your important apps and files.

The same advice goes for updates to your production software. If an updated or new version is released either wait to see what others say or have a test system in place to make surest performs to your specifications.

You will save yourself grief and anxiety. Look before you leap, as the old saying goes.

Hey everyone, same problem, Apple please fix the issue, we all have to get our projects done

I can view them in VLC but haven’t quite worked out how to convert them and retain all quality. The files always seem to be much smaller.