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Cannot install update to Ventura 13.4

I'm trying to update from macOS Ventura 13.3.1 (a) to 13.4.

I am seeing error messages both when trying the incremental software update in System Settings, and when trying to download the whole OS from the Mac App Store.

I tried running the update in safe mode, but that didn't help.

I booted into recovery mode and ran disk utility first aid on the system disk, but the disk is ok, and the OS update still wouldn't work.


I have attached screenshots of the error messages. The error message about the internet connection is odd, because the Internet connection is working normally.


Has anyone else had problems with this?

Thanks


MacBook Pro 13″, macOS 13.3

Posted on May 26, 2023 2:12 AM

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Question marked as Top-ranking reply

Posted on May 26, 2023 2:25 PM

Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac and Try to install from there.


Note:  do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.


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9 replies

May 26, 2023 8:45 AM in response to InternetCloud

InternetCloud wrote:

I'm trying to update from macOS Ventura 13.3.1 (a) to 13.4.
I am seeing error messages both when trying the incremental software update in System Settings, and when trying to download the whole OS from the Mac App Store.
I tried running the update in safe mode, but that didn't help.
I booted into recovery mode and ran disk utility first aid on the system disk, but the disk is ok, and the OS update still wouldn't work.

I have attached screenshots of the error messages. The error message about the internet connection is odd, because the Internet connection is working normally.

Has anyone else had problems with this?
Thanks


https://discussions.apple.com/content/attachment/78612f49-0761-4fdc-901e-5b8a6f7722cf
https://discussions.apple.com/content/attachment/3a1e0bd7-d494-437e-8e03-190719dd5385


try again from a SafeBoot How to use safe mode on your Mac - Apple Support


May 26, 2023 2:12 PM in response to InternetCloud

From Apple and from your above image error message " An internet connection is

required to install macOS."


Excerpt from below link


" Even if you're not installing macOS from the internet, the installer needs the internet to get firmware and other information specific to your Mac. Make sure that your Mac has a working and stable internet connection. "


If an error occurred while updating or installing macOS - Apple Support


Should an Internet Connect be present and functional at the time the Installation has been started, suggest connecting via a Ethernet Cable to Access point


Are there any Third Party Security Software or Disk Cleaners ever installed and used on this computer ?


Remove them



Cannot install update to Ventura 13.4

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