Parental controls not working.

Why can I still erase history if parental controls are activated? Content restrictions are on, but I can still erase history and access the private browser.

iPhone 12

Posted on May 26, 2023 4:12 AM

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1 reply

May 28, 2023 7:43 AM in response to Djaimes5145

Hello Djaimes5145,


Thanks for using the Apple Support Communities!


It sounds like you have Screen Time turned on but you're able to clear history in Safari, correct? This has some general information for reference: Clear the history and cookies from Safari on your iPhone, iPad or iPod touch


"When there's no history or website data to clear, the setting will turn grey. The setting may also appear grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time."


Under Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions, which option do you have selected under the "Web Content" section? If you test it out with each option, do you get a different result?


Take care!


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Parental controls not working.

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