User profile for user: lDeathray
lDeathray Author
User level: Level 1
4 points

Urgent Assistance Needed for Persistent "Panic(cpu 2 caller 0xffffff8015779941)" Error on MacBook Pro

Hello Community,

I am reaching out to you in need of urgent assistance for a recurring problem with my 15-inch, 2019 MacBook Pro (2,3 GHz 8-core Intel Core i9, Intel UHD Graphics 630 1536 MB, 16 GB 2400 MHz DDR4). The error I'm consistently encountering is "panic(cpu 2 caller 0xffffff8015779941)" and it's been causing my MacBook to frequently hang, disrupting my regular usage.

Despite numerous attempts at resolving this issue, it has persistently worsened over time. Initially, the problem occurred only when my MacBook was idle, but gradually it started to happen more frequently, even during regular usage. As of today, my MacBook is even freezing during the booting process.

In my attempts to fix this, I've tried using different Mac OS versions, performed a comprehensive clean-up of the system, and even restored my MacBook Pro to its default settings. Post-restoration, I've only installed Chrome, Telegram, and my Adobe software. However, this has only marginally improved the situation, with my MacBook still freezing roughly every 10-30 minutes.

Furthermore, I have also conducted an Apple Diagnostics test on my MacBook Pro to try and identify any potential hardware issues. Surprisingly, the results indicated "no problems found". I have attached a screenshot as proof (See Attached Image ).

I am at my wit's end and I urgently need your guidance on how to handle this situation. Any advice or suggestions you could provide would be greatly appreciated.

Full log:

panic(cpu 2 caller 0xffffff8015779941): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds

service: logd, total successful checkins in 1123 seconds: 113, last successful checkin: 0 seconds ago

service: WindowServer, total successful checkins in 1090 seconds: 93, last successful checkin: 120 seconds ago

service: remoted, total successful checkins in 1123 seconds: 111, last successful checkin: 0 seconds ago

service: opendirectoryd, total successful checkins in 1123 seconds: 112, last successful checkin: 0 seconds ago

service: configd, total successful checkins in 1123 seconds: 112, last successful checkin: 0 seconds ago


MacBook Pro 15″, macOS 13.4

Posted on May 26, 2023 6:24 AM

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User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
142,387 points

Posted on May 29, 2023 5:30 AM

if not resolved by trying in Safe mode, then we can read your panic report literally.


<< userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds >>


MacOS told the WindowServer task to do something work that would take a long time (maybe 1/60th second) before it completed.

it set a watchdog timer in case the WindowServer task wandered off without notification.

120 seconds later, the watchdog timer fired, halting your system.


These problems tend to be Graphics chips failures, often in the Discrete Graphics processor. (your Mac also has an AMD Pro 560X in addition to the Integrated Intel UHD 630).


If you do an SMC Reset, the problem may abate for a while, unless the Discrete Graphics processor is used. [Chrome Browser ALWAYS uses the Discrete Graphics processor.]


The long term solution is to replace the mainboard.






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User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
142,387 points

May 29, 2023 5:30 AM in response to lDeathray

if not resolved by trying in Safe mode, then we can read your panic report literally.


<< userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds >>


MacOS told the WindowServer task to do something work that would take a long time (maybe 1/60th second) before it completed.

it set a watchdog timer in case the WindowServer task wandered off without notification.

120 seconds later, the watchdog timer fired, halting your system.


These problems tend to be Graphics chips failures, often in the Discrete Graphics processor. (your Mac also has an AMD Pro 560X in addition to the Integrated Intel UHD 630).


If you do an SMC Reset, the problem may abate for a while, unless the Discrete Graphics processor is used. [Chrome Browser ALWAYS uses the Discrete Graphics processor.]


The long term solution is to replace the mainboard.






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User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
142,387 points

May 26, 2023 9:09 AM in response to lDeathray

"litmus test" is an American expression. When checking for Acid or Alkaline, a drop of solution is dropped on to Litmus paper. One color tells you acid, another color tells you alkaline.


read, "a quick way to tell the difference with certainty"


-------

The software that might be interfering may not be at all special, but may interfere anyway. In safe mode, almost no third-party software is loaded, so this can be used to quickly tell the difference.


The alternative is to make a complete backup, ERASE your drive, re-install ONLY MacOS from a fundamental source (before you restore anything) and then check for the problem. Safe mode is much faster.

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User profile for user: lDeathray
lDeathray Author
User level: Level 1
4 points

May 26, 2023 6:25 AM in response to lDeathray


Panicked task 0xffffff9073095038: 3 threads: pid 106: watchdogd

Backtrace (CPU 2), panicked thread: 0xffffff8ba54690c8, Frame : Return Address

0xffffffaab71d75a0 : 0xffffff801246f4fd

0xffffffaab71d75f0 : 0xffffff80125c3c54

0xffffffaab71d7630 : 0xffffff80125b36d9

0xffffffaab71d7690 : 0xffffff801240f951

0xffffffaab71d76b0 : 0xffffff801246f7dd

0xffffffaab71d77a0 : 0xffffff801246ee87

0xffffffaab71d7800 : 0xffffff8012bdcf73

0xffffffaab71d78f0 : 0xffffff8015779941

0xffffffaab71d7900 : 0xffffff80157795dc

0xffffffaab71d7920 : 0xffffff80157786b9

0xffffffaab71d7a50 : 0xffffff8012b54cee

0xffffffaab71d7bb0 : 0xffffff80125701e9

0xffffffaab71d7cc0 : 0xffffff801244975a

0xffffffaab71d7d60 : 0xffffff80124604a2

0xffffffaab71d7dd0 : 0xffffff8012460b27

0xffffffaab71d7ef0 : 0xffffff8012598f53

0xffffffaab71d7fa0 : 0xffffff801240fdb6

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[BD08CE2D-77F5-358C-8F0D-A570540A0BE7]@0xffffff8015777000->0xffffff8015779fff


Process name corresponding to current thread (0xffffff8ba54690c8): watchdogd


Mac OS version:

22F66


Kernel version:

Darwin Kernel Version 22.5.0: Mon Apr 24 20:51:50 PDT 2023; root:xnu-8796.121.2~5/RELEASE_X86_64

Kernel UUID: 7E997BC9-2104-3D4D-9AAE-17BD7A3FEC2D

roots installed: 0

KernelCache slide: 0x0000000012000000

KernelCache base: 0xffffff8012200000

Kernel slide: 0x00000000120dc000

Kernel text base: 0xffffff80122dc000

__HIB text base: 0xffffff8012100000

System model name: MacBookPro15,1 (Mac-937A206F2EE63C01)

System shutdown begun: NO

Hibernation exit count: 0


System uptime in nanoseconds: 1123474791477

Last Sleep: absolute base_tsc base_nano

Uptime : 0x000001059450e233

Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

Wake : 0x0000000000000000 0x0000000a5e28757a 0x0000000000000000

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

Zone map: 0xffffff80705dd000 - 0xffffffa0705dd000

. PGZ : 0xffffff80705dd000 - 0xffffff80725de000

. VM : 0xffffff80725de000 - 0xffffff853eddd000

. RO : 0xffffff853eddd000 - 0xffffff86d85dd000

. GEN0 : 0xffffff86d85dd000 - 0xffffff8ba4ddd000

. GEN1 : 0xffffff8ba4ddd000 - 0xffffff90715dd000

. GEN2 : 0xffffff90715dd000 - 0xffffff953dddd000

. GEN3 : 0xffffff953dddd000 - 0xffffff9a0a5dd000

. DATA : 0xffffff9a0a5dd000 - 0xffffffa0705dd000

Metadata: 0xffffffd075fa9000 - 0xffffffd095fa9000

Bitmaps : 0xffffffd095fa9000 - 0xffffffd098fa9000

Extra : 0 - 0


last started kext at 20805129793: |IOAVB!F 1140.6 (addr 0xffffff7fa7a5b000, size 81920)

last stopped kext at 824639698132: >!AThunderboltEDMSink 5.0.3 (addr 0xffffff7fa78e2000, size 32768)

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User profile for user: lDeathray
lDeathray Author
User level: Level 1
4 points

May 26, 2023 6:26 AM in response to lDeathray

loaded kexts:

>BCMWLANFirmware4388.Hashstore 1

>BCMWLANFirmware4387.Hashstore 1

>BCMWLANFirmware4378.Hashstore 1

>BCMWLANFirmware4377.Hashstore 1

>BCMWLANFirmware4364.Hashstore 1

>BCMWLANFirmware4355.Hashstore 1

>!ATopCaseHIDEventDriver 6440.7

>!AHIDALSService 1

>!APlatformEnabler 2.7.0d0

>AGPM 131

>X86PlatformShim 1.0.0

@kext.AMDFramebuffer 4.1.2

@filesystems.autofs 3.0

>!AUpstreamUserClient 3.6.9

@kext.AMDRadeonX4000 4.1.2

@kext.AMDRadeonServiceManager 4.1.2

>!ABridgeAudio!C 340.1

>!AGFXHDA 240.1

>!A!IKBLGraphics 20.0.6

>!AMuxControl2 7.1.18

>!AGraphicsDevicePolicy 7.1.18

@AGDCPluginDisplayMetrics 7.1.18

>AGDCBacklightControl 7.1.18

>pmtelemetry 1

@filesystems.nfs 1

|IOUserEthernet 1.0.1

>usb.!UUserHCI 1

>!AHV 1

>!ADiskImages2 198.100.13

@kext.AMD9500!C 4.1.2

>BridgeAudioCommunication 340.1

>!AAVEBridge 6.1

>!A!ICFLGraphicsFramebuffer 20.0.6

>!A!ISlowAdaptiveClocking 4.0.0

>!A!IPCHPMC 2.0.1

>!AThunderboltIP 4.0.3

>!AMCCSControl 1.16

|SCSITaskUserClient 482.120.2

>usb.realtek8153patcher 5.0.0

>!UMass!SInterfaceNub 554

>usb.!UHostBillboardDevice 1.0

>!AFileSystemDriver 3.0.1

@filesystems.tmpfs 1

@filesystems.lifs 1

@filesystems.hfs.kext 627.100.6

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@filesystems.apfs 2142.120.7

>!ABCMWLANBusInterfacePCIeMac 1

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AUserConsent 1

@!ASystemPolicy 2.0.0

@nke.applicationfirewall 403

|IOKitRegistryCompatibility 1

|EndpointSecurity 1

@Dont_Steal_Mac_OS_X 7.0.0

@kec.Compression 1

@kec.!AEncryptedArchive 1

|IOAVB!F 1140.6

@plugin.IOgPTPPlugin 1150.2

>!AHS!BDriver 6440.7

>IO!BHIDDriver 9.0.0

>!AActuatorDriver 6440.7

>!AMultitouchDriver 6440.7

>!AInputDeviceSupport 6440.8

>!AHIDKeyboard 231

@kext.AMDRadeonX4100HWLibs 1.0

>!AAudioClockLibs 240.1

@kext.AMDRadeonX4000HWServices 4.1.2

|IOAudio!F 440.2

@vecLib.kext 1.2.0

>!A!ILpssUARTv1 3.0.60

>!A!ILpssUARTCommon 3.0.60

>!AOnboardSerial 1.0

>!AGraphicsControl 7.1.18

@kext.triggers 1.0

>IOHIDPowerSource 1

>!ACallbackPowerSource 1

|IO!BSerialManager 9.0.0

|IO!BPacketLogger 9.0.0

|IO!BHost!CUSBTransport 9.0.0

|IO!BHost!CUARTTransport 9.0.0

|IO!BHost!CTransport 9.0.0

>IO!BHost!CPCIeTransport 9.0.0

|CSR!BHost!CUSBTransport 9.0.0

|Broadcom!BHost!CUSBTransport 9.0.0

|Broadcom!B20703USBTransport 9.0.0

>!ARSMChannel 1

|IORSM!F 1

>!AIPAppender 1.0

@kext.AMDSupport 4.1.2

>X86PlatformPlugin 1.0.0

>!ABacklightExpert 1.1.0

|IONDRVSupport 597

|IOAccelerator!F2 475.40.6

@!AGPUWrangler 7.1.18

@!AGraphicsDeviceControl 7.1.18

|IOSlowAdaptiveClocking!F 1.0.0

>driverkit.serial 6.0.0

>IOPlatformPlugin!F 6.0.0d8

>!AThunderboltDPOutAdapter 8.5.1

|IOGraphics!F 597

>!ASMBus!C 1.0.18d1

>usb.IOUSBHostHIDDevice 1.2

>usb.cdc.ecm 5.0.0

>usb.cdc.ncm 5.0.0

>usb.!UHub 1.2

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!AThunderboltPCIDownAdapter 4.1.1

>!AThunderboltDPInAdapter 8.5.1

>!AThunderboltDPAdapter!F 8.5.1

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssI2C 3.0.60

>!A!ILpssDmac 3.0.60

>!ABSDKextStarter 3

|IOSurface 336.50.1

@filesystems.hfs.encodings.kext 1

>!ASyntheticGame!C 10.6.3

>!AXsanScheme 3

>!AThunderboltNHI 7.2.81

|IOThunderbolt!F 9.3.3

>usb.!UVHCIBCE 1.2

>usb.!UVHCICommonBCE 1.0

>usb.!UVHCI 1.2

>usb.!UVHCICommon 1.0

>!AEffaceableNOR 1.0

|IOBufferCopy!C 1.1.0

|IOBufferCopyEngine!F 1

|IONVMe!F 2.1.0

>!ABCMWLANCoreMac 1.0.0

|IO80211!F 1200.13.0

>IOImageLoader 1.0.0

>!AOLYHALMac 1

|IOSerial!F 11

>corecapture 1.0.4

>usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

>!ASMCRTC 1.0

|IOSMBus!F 1.1

|IOHID!F 2.0.0

|IOTimeSync!F 1150.2

|IOSkywalk!F 1.0

>mDNSOffloadUserClient 1.0.1b8

|IONetworking!F 3.4

>DiskImages 493.0.0

|IO!B!F 9.0.0

|IOReport!F 47

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>!ASSE 1.0

>!AKeyStore 2

>!UTDM 554

|IOUSBMass!SDriver 235.100.2

|IOSCSIBlockCommandsDevice 482.120.2

|IO!S!F 2.1

|IOSCSIArchitectureModel!F 482.120.2

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!ACyrus 1

>!AMobileFileIntegrity 1.0.5

$!AImage4 5.0.0

@kext.CoreTrust 1

>!ACredentialManager 1.0

|CoreAnalytics!F 1

>KernelRelayHost 1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

>!AACPIPlatform 6.1

>!ASMC 3.1.9

|IOPCI!F 2.9

|IOACPI!F 1.4

>watchdog 1

@kec.pthread 1

@kec.Libm 1

@kec.corecrypto 12.0


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User profile for user: lDeathray
lDeathray Author
User level: Level 1
4 points

May 28, 2023 10:02 PM in response to Grant Bennet-Alder

I've tried your suggestion of booting in Safe Mode, but unfortunately, it did not resolve the issue. The laptop still continues to reboot on its own even when in Safe Mode. This seems to suggest that the problem isn't with the software or drivers, as Safe Mode typically only loads essential system programs and services.

Given these circumstances, it may be a hardware-related issue or even a problem with the system's BIOS or operating system. I'm still open to trying other potential solutions, so any further advice would be greatly appreciated.

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Urgent Assistance Needed for Persistent "Panic(cpu 2 caller 0xffffff8015779941)" Error on MacBook Pro

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