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MAGSAFE WIRELESS CHARGER STOPPED WORKING. I DID A HARD RESET, UPDATEDTHE SOFTWARE AND CHECKED THAT MY IPHONE 12 PRO STILL CHARGES WITH BOTH A QI CHARGER AND THE LIGHTNING CABLE. ANY THOUGHTS? THE CHARGER IS ONLY A FEW WEEKS OLD.

MAGSAFE WIRELESS CHARGER STOPPED WORKING. I DID A HARD RESET, UPDATEDTHE SOFTWARE AND CHECKED THAT MY IPHONE 12 PRO STILL CHARGES WITH BOTH A QI CHARGER AND THE LIGHTNING CABLE. ANY THOUGHTS? THE CHARGER IS ONLY A FEW WEEKS OLD.

iPhone 12 Pro, iOS 16

Posted on May 26, 2023 8:20 AM

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4 replies

May 28, 2023 12:38 PM in response to iphonesmailapp

If your iPhone is charging with other wireless chargers, then the MagSafe charger can be the issue. I would recommend that you contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

May 28, 2023 12:11 AM in response to iphonesmailapp

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

MAGSAFE WIRELESS CHARGER STOPPED WORKING. I DID A HARD RESET, UPDATEDTHE SOFTWARE AND CHECKED THAT MY IPHONE 12 PRO STILL CHARGES WITH BOTH A QI CHARGER AND THE LIGHTNING CABLE. ANY THOUGHTS? THE CHARGER IS ONLY A FEW WEEKS OLD.

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